Responsibilities
The duties include but are not limited to:
- Perform clinical functions such as EKG, PFT, and nebulizer treatment to patients.
- Assist providers as may be required.
- Confirm and review patient appointments prior to visit.
- Confirm that all labs, imaging, and consults are available prior to appointment date.
- Check-out patients and assist with referral processing.
Front Desk
- Receive and initiate phone calls.
- Schedule appointments and recall patients accordingly.
- Obtain necessary patient information, update patient records, and ensure all forms and consents are completed by patients.
- Scan and file all signed documents appropriately.
- Triage all patients in line with established guidelines, including assessing vital signs, recording patients' health history and preparing patients for examination.
- Prepare equipment and examination rooms, and clean instruments.
- Assist physicians with medical treatments, procedures, and exams.
- Work with Care Manager in continuation of care protocol.
- Manage the monthly patient eligibility lists from the insurance companies.
- Participate in all QI initiatives and training.
Qualifications
- High school diploma or GED required; completion of an accredited medical assistance certification program preferred.
- Excellent interpersonal skills.
- Ability to always communicate clearly and effectively with patients and other external parties in a courteous and friendly manner.
- Must be detail-oriented and highly organized.
- Firm grasp on medical practices, administrative processes, and organizational policies.
- Knowledge of patient care and examination procedures.
- Must maintain confidentiality.
- The ideal candidate must have a Medical Assistant certification, Fluent in English Language and Spanish.
Benefits
- Competitive salary.
- Flexible work schedule.
- Competitive pay.
- Paid annual vacation.
- Paid sick leave.
- Paid approved holidays.
- Available primary medical care at Medicaid rate.