Medical Assistant

STGi; City of Kingston (NY); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental, and Vision coverage

401(k) with company match

Generous paid time off policy

Job summary

STGi is currently seeking a Medical Assistant in Kingston, NY, to provide crucial clinical and administrative support at the Community Based Outpatient Clinic.

The role involves working closely with the PACT team, ensuring proper patient care, and maintaining compliance with health regulations. Applicants should hold an accredited medical assistant certification and be dedicated to delivering exceptional patient service. Benefits include comprehensive medical coverage and a 401(k) plan.

Qualifications

• 1-3 years of clinical experience in a similar environment.
• Ability to react swiftly in emergency situations.
• Ability to provide educational materials regarding health care activities.

Responsibilities

• Check-in/check-out patients with the PACT team.
• Document patient information in medical records.
• Provide care including dressing changes and administering medications.
• Assist with laboratory procedures and examinations.
• Participate in staff meetings and PACT huddles.

Skills

Clinical experience

Knowledge of anatomy

Patient assessment

Communication skills

Customer service

Detail-oriented

Multi-tasking ability

Knowledge of medical terminology

Proficiency in Microsoft Office Software

Experience with Electronic Medical Records

Education

Accredited medical assistant training program

Current Medical Assistant license in New York

Current CPR/BLS certification

Job description

STGi is currently seeking a Medical Assistant to provide services at our Community Based Outpatient Clinic.

Job Summary

The general duty of the Medical Assistant is to provide a wide variety of clinical and administrative medical care under the direction of the CBOC Clinic Manager, the PACT Provider and the STGi Program Manager.

Essential Functions

• Works with the PACT team to check‑in/check‑out patients.
• Documents all pertinent information and completes the VISTA Clinical Reminder Program as outlined by the site‑specific VAMC for compliance of the Performance Measures.
• Documents all pertinent patient information in their medical records and VISTA to demonstrate quality care delivery and promote continuity of care.
• Assures patients are informed regarding their plan of care, including lab and diagnostic test results as needed.
• Performs medication administration techniques per facility protocols, and state regulations, as prescribed by PACT Provider.
• Performs a range of medical assistant procedures, including dressing changes, suture removal, wound irrigation, ECGs, venipunctures, and administers medication oral and intermuscular.
• Prepares patients for laboratory procedures and examinations by providing information and instructions, while assisting the Primary Care Provider and RN Care Manager upon request.
• Participates in all staff meetings and PACT huddles.
• Performs cardiopulmonary resuscitation (CPR) and assists during respiratory and cardiac arrest procedures.
• Sets up and operates therapeutic and emergency equipment, including monitor, EKG, oxygen, automatic electronic defibrillator (AED), and portable suction.
• Maintains universal precautions and infection control practices.
• Provides health educational materials and resources to patients and their families for informational purposes.
• Participates in the ongoing Performance Improvement Program between STGi, its Subcontractor(s), and the Veteran Affairs Medical Center (VAMC).
• Assists in ensuring that all required reports are completed in an accurate and complete fashion.
• Assists the CBOC Clinic Manager and other staff in maintaining the clinic compliance with all federal, state, local, JCAHO, OSHA, Veteran Affairs, STGi VA Program and Subcontractor safety and operational regulations, directives, and standards.
• Assists the RN Care Manager in ensuring all patient information on access/wait time documentation is complete and accurate.
• Maintains confidentiality of all information and supports patients' privacy, rights, and safety.
• Applies the basic concepts of customer service techniques, cultural diversity and age‑specific characteristics.
• Assists in scheduling patients for initial and follow‑up appointments in accordance to the VA access standards and the patient's medical necessity.
• Provides general clerical/administrative support coordination work for the unit.
• Performs other work‑related duties as assigned.

Required Skills

• Prefer one to three years of current clinical experience working in a similar environment (e.g., outpatient clinical, medical‑surgical, ICU, ER).
• Knowledge of basic methods and procedures and complex methods for coordinating and scheduling clinical care.
• Thorough knowledge of the variations in anatomy.
• Ability to assess patient condition, recognize adverse signs and symptoms, and react swiftly in emergency situations.
• Ability to follow orders and work under close supervision while demonstrating initiative and independence.
• Ability to provide educational material to patients and/or families regarding proper home health care activities such as injections, blood pressure monitoring, and wound dressing.
• Knowledge of pharmacological agents used in patient treatment, including desired effects, side effects, complications, and patient usage considerations.
• Knowledge of the basic concepts of customer service techniques related to age‑specific populations.
• Effective verbal and written communication skills along with proper telephone etiquette.
• Knowledge of specialized terminology associated with the work in the facility and in‑depth knowledge of the terminology used in Primary Care Practice.
• Excellent customer service skills.
• Knowledge of Microsoft Office Software, Electronic Medical Records, and computer maneuverability.
• Must be detail oriented and have the ability to multi‑task.

Required Education

• Completion of an accredited medical assistant training program (CAAHEP, ABHES, or equivalent) or a current and active Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) from AAMA or AMT.
• Current and unrestricted Medical Assistant license in New York.
• Retention of current Cardiopulmonary Resuscitation (CPR) / Basic Life Support (BLS) certification from the American Heart Association or Military Training Network.

Working Conditions / Physical Requirements

• Moderate physical activity, handling average‑weight objects up to 25 pounds and standing/walking for more than four (4) hours per day.
• Work performed in a typical interior/office environment.
• Required to respond to any medical emergency within the clinic, which may involve a fast walk or other urgent task.

Benefits

• Medical, Dental, and Vision coverage.
• 401(k) with company match.
• Generous paid time off policy.

STGi is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.