Medical Assistant

Vivia; Chicago (IL); On-site; USD 28,000 - 33,000; Full time

Job summary

Vivia Health in Rogers Park/Bucktown, IL is hiring a Medical Assistant to support primary care and behavioral health services. You will work with Family Nurse Practitioners and the Nursing Director, handling patient intake, vital signs, and documentation in AthenaOne or similar EHR.

The position is full-time, four days per week (32 hours), with compensation of $20–$24 per hour. You will assist with exams, medications, lab specimen collection, patient education, referrals, and billing support.

Qualifications

• High school diploma or equivalent required.
• Completion of an accredited Medical Assistant program.
• CMA or RMA certification preferred.

Responsibilities

• Assist patient care and document vital signs/history in the EHR (AthenaOne preferred).
• Assist Family Nurse Practitioners during examinations and procedures.
• Prepare and administer medications under supervision.

Skills

Patient care

Interpersonal skills

Team collaboration

Attention to detail

Education

High school diploma

MA program completion

CMA or RMA certification preferred

Tools

AthenaOne

Job description

Job Title: Medical Assistant

Location: Rogers Park/Bucktown, IL

Reports to: Family Nurse Practitioners and Director of Nursing

Employment Type: Full-time (4 days/32 hours per week)

Compensation: $20 - $24 per hour

About Vivia Health

Vivia Health is committed to delivering high-quality, holistic healthcare services to patients, regardless of their financial circumstances. Our multidisciplinary team offers integrated services, including primary care, behavioral health, psychiatric care, and social services, to address the comprehensive needs of underserved communities.

Position Summary

As a Medical Assistant at Vivia Health, you will play a critical role in improving the health and well-being of a diverse patient population by assisting with patient care in both primary care and behavioral health settings. This role requires collaboration with Family Nurse Practitioners, the Nursing Consultant, and an interdisciplinary care team to deliver preventative care, chronic disease management, and promote overall wellness. Your contributions will help provide compassionate, patient-centered care to the communities of Rogers Park and Bucktown.

Key Responsibilities

• Patient Care & Documentation:
• Perform and record patient vital signs, medical history, and chief complaints in the EHR system (AthenaOne preferred).
• Assist Family Nurse Practitioners during medical examinations and procedures.
• Prepare and administer medications under the supervision of the Family Nurse Practitioner.

Lab & Diagnostic Support

• Collect, prepare, and label laboratory specimens for processing.
• Perform basic laboratory tests and ensure timely documentation of results.

Patient Education & Communication

• Instruct patients on medication usage, dietary guidelines, and follow-up care.
• Communicate test results and care instructions to patients as directed by healthcare providers.
• Answer calls, respond to patient inquiries, and coordinate follow-up visits as necessary.

Medical Equipment & Supply Management

• Sterilize instruments and ensure proper functioning of medical equipment.
• Maintain and reorder inventory of medical supplies as needed to support clinic operations.

Medical & Psychiatric Referral Management

• Manage and coordinate medical and psychiatric referrals to ensure timely and appropriate patient access to specialist care.
• Track referral progress, follow up with patients, and confirm completion of appointments.

Medication Preauthorization

• Facilitate and follow through with the preauthorization process for medications, ensuring compliance with insurance requirements.
• Collaborate with healthcare providers and insurance companies to resolve authorization issues promptly.

Administrative & Billing Support

• Assist with insurance coding, billing, and claims processing to ensure timely reimbursement.
• Support EHR documentation and coordinate with patients regarding insurance questions and payment arrangements.

Required Skills & Qualifications

Education & Certification:

• High school diploma or equivalent required.
• Completion of an accredited Medical Assistant program.
• Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) certification preferred.

Technical Skills & Experience

• Proficiency in EHR systems (AthenaOne preferred).
• Knowledge of medical terminology, billing, and coding practices.

Communication & Interpersonal Skills

• Strong interpersonal and communication skills with a patient-first approach.
• Ability to collaborate effectively with clinical teams and build trust with patients.

Organizational Skills & Attention To Detail

• Strong organizational skills with the ability to manage multiple priorities.
• Attention to detail in documenting patient information, following procedures, and managing supplies.

Work Schedule

• 4 days per week at our Rogers Park or Bucktown clinic.
• Schedule may vary based on patient caseload and clinic needs.