Medical Assistant

East Carolina Anesthesia Associates; Charlotte (NC); On-site; USD 32,000 - 52,000; Full time

Job summary

East Carolina Anesthesia Associates is seeking a Medical Assistant (MA) at the ECPC Integrative Pain and Spine Institute in Charlotte, NC. This full-time role combines clinical support with administrative tasks to assist physicians and improve patient flow in a busy pain clinic.

The MA will take vitals, prepare rooms, document in the EMR (eClinicalWorks), obtain prior authorizations, and support front desk processes as needed. Strong multitasking and effective communication are essential.

Qualifications

• High school diploma required or equivalent.
• Medical assisting experience recommended.
• Knowledge of medical terminology helpful.

Responsibilities

• Take vitals.
• Prepare/clean up procedure rooms.
• Assist physicians with a wide variety of procedures.
• Fax notes to other practices.
• Document patient notes in EMR (eClinicalWorks).
• Obtain prior authorizations for procedures.
• Assist with front desk processes when needed.
• Assist with the C-arm.
• Handle difficult situations with professionalism and tact.
• Performs other duties as assigned.

Skills

Effective communication

Multitasking

Team collaboration

Clinical support

Education

High school diploma

Tools

eClinicalWorks (ECW)

Job description

ECPC Clinical Support (MA, LPN)Charlotte,North Carolina

Location: ECPC -Integrative Pain and Spine Institute 2325 W. Arbors Drive Suite 102 Charlotte, NC 28262

Status : Full-time, Non- E xempt

Department: ECPC- Integrative Pain and Spine Institute

Reports to: Dr. Manvar

Job Supervisory Responsibilities: None

Job Summary:

The Medical Assistant is a vital role to the pain clinic. The Medical Assistant will utilize both clinical and administrative tasks to help clinicians in the pain clinic. Daily responsibilities include checking-in patients, assisting the physician before/during/after procedures, in addition to various administrative tasks such as conducting prior authorizations and documenting medical information into the electronic medical records (EMR) system. The Medical Assistant must be attentive to patient needs and communicate any potential issues to staff. The Medical Assistant identifies patient needs, provides safe and professional care, and communicates any needs to the provider. The Medical Assistant will have to demonstrate professionalism and tact during difficult patient situations.

Duties/Responsibilities:

• Take vitals.
• Prepare/clean up procedure rooms.
• Assist physicians with a wide variety of procedures.
• Fax notes to other practices.
• Document patient notes in EMR (eClinicalWorks).
• Obtain prior authorizations for procedures.
• Assisting with front desk processes when needed.
• Assist with the C-arm.
• Handle difficult situations with professionalism and tact.
• Performs other duties as assigned.

Education and Experience:

• High school diploma.
• Medical assisting experience recommended.
• Knowledge of medical terminology.
• Proficiency with EMRs.
• ECW experience preferred

Required Skills/Abilities:

• Ability to communicate and collaborate effectively with staff, physicians, and external customers.
• Strong ability to multitask.
• Works to resolve problems or determines an appropriate course of action in a timely manner.
• Ability to multitask and move from one project to another as needed.
• Strong time management, follow-through, and organizational skills.

Work Environment/Physical Requirements :

• Work performed in an office environment.
• Involves frequent contact with physicians, leadership, and medical office staff.
• Work may be stressful at times.
• Interaction with others is frequent and often disruptive.
• Requires long periods of standing and walking.
• Physical activity can be irregular and fast-paced, regularly.
• Must possess sufficient eye-hand coordination/manual dexterity to operate medical and office equipment.
• Required normal range of hearing and eyesight to record, prepare, and communicate appropriate reports and evaluations.
• Must be able to lift 50 pounds with no assistance.

ECAA is an equal opportunity employer and does not discriminate against any applicant or employee on the basis of age, race, color, religion, sex, national origin, genetic information, disability, or other legally protected status. This policy extends to all terms, conditions, and privileges of employment, as well as the use of the Company's facilities and participation in all activities sponsored by the Company.

Disclaimer

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.