Medical Assistant

Banner Medical Group; Casa Grande (AZ); On-site; USD 38,000 - 48,000; Full time

Job summary

Banner Medical Group in Casa Grande, AZ is seeking a Medical Assistant to join our clinical team. You will support physicians and nursing staff to deliver compassionate, efficient patient care in a friendly, fast-paced environment.

You will perform vital signs, assist with exams and procedures, manage referrals and scheduling, and help maintain accurate medical records and billing information while upholding safety standards.

Qualifications

• High school diploma or GED; completion of an approved medical assistant training program.
• Active Medical Assistant certification (CMA/RMA/CCMA/NCMA) with proof of current membership.
• BLS certification required.
• Strong computer skills and ability to work with medical software.
• Excellent interpersonal and communication skills; ability to manage multiple priorities.

Responsibilities

• Prepare patients for exams by taking and recording vital signs and chief complaints.
• Assist providers with exams and minor procedures; maintain patient flow.
• Coordinate care including referrals, authorizations, and scheduling; communicate results to patients.

Skills

Computer skills

Interpersonal communication

Prioritization

EMR software experience

Education

High school diploma or GED

Medical assistant training program

Tools

EMR software tools

Certification programs (CMA/RMA/CCMA/NCMA)

Job description

Primary City/State: Casa Grande, Arizona Department Name: Casa Grande Primary Care Work Shift: Day Job Category: Clinical Care Find your path in health care. Our team members make Banner Health a Great Place To Work®. Learn how you can join our dedicated team of professionals.

As an Medical Assistant, you'll work alongside physicians and healthcare staff dedicated to providing a positive patient experience. Our clinic offers a friendly customer focused environment where you can to apply your love patient care and teamwork. We are an energetic, fast paced team, serving a vast age range of patients. A career with our team is great if you are just starting out or have many years of experience. If you are ready to be challenged, work in a positive environment and contribute to making a change in people's lives, then we are the perfect team for you.

Schedule: Monday - Friday 8am-5pm Location: 1780 E Florence Blvd. Suite 108 Casa Grande AZ 85122 At Banner Medical Group, you'll have the opportunity to perform a critical role in the community where you practice. Banner Medical Group provides both primary and specialty care throughout the communities in which Banner Health operates. We do this in a variety of settings - from smaller group practices like our Banner Health Clinics in Colorado and Wyoming, to large multi-specialty Banner Health Centers in the metropolitan Phoenix area. We currently have more than 1,000 physicians and more than 3,500 total employees in our group and are seeking others to enhance our ability to deliver our nonprofit mission of providing excellent patient care.

POSITION SUMMARY

This position is responsible for assisting clinicians and nursing staff in providing medical care, as well as, implementing and evaluating direct patient care. This position utilizes specialized knowledge, judgment and skills to provide an excellent patient experience.

CORE FUNCTIONS

1. Prepares patient for exam and treatment by taking and recording vital signs, symptoms and other necessary measurements and recording chief complaint; documents pain scores as appropriate. Reports condition of patient which may be indicative of change in the patient's condition to the clinician.
2. Assists providers with exams and minor in-office procedures which could include taking patients’ blood pressure, documenting respiration and heart rate/pulse, taking temperature, as well as performing phlebotomies, ear irrigation and EKG’s. Acts as chaperon as needed. Uses universal blood and body fluid precautions at all times and personal protective equipment as needed. Responsible for prioritization of patient flow through clinical process.
3. Coordinates and manages patient care including pre-certifications, referrals, authorizations, prescriptions and scheduling of patients for clinic, hospital and other ancillary medical treatments and tests. Responsible for communicating test results to patient. Acts as a resource to clinician in order to provide optimal patient care. May administer medications in accordance with established policies and procedures or as directed.
4. Provides clerical support with patient/client notifications and documentation to include but not limited to complete medical records including labs, authorizations, X-Rays, hospital records and any previous care pertaining to each patient visit. Provides complete and accurate information necessary for billing related to the patient encounter in a timely fashion.
5. Maintains a clean, functional environment including cleaning and disinfection of equipment, exam rooms and storage areas. Disinfects equipment and instruments using appropriate solutions following sterilization procedures. Follows manufacturer's recommendations and OSHA guidelines in handling of hazardous substances. Performs basic maintenance of equipment and coordinates needed maintenance for prompt repairs.
6. Orders supplies as directed, stocks patient care areas. Medication ordering and tasks related to all medications (e.g. expired medications/equipment and recalls).
7. Develops and maintains effective communication mechanism with all external and internal customers. Exemplifies service orientation and the team concept in all contacts.
8. This position will complete all necessary on-boarding/orientation activities, including simulation training, as needed or directed.
9. This position works under the direct supervision of the providers. This position interacts with all levels of staff in a variety of departments, physicians, patients, families and external contacts, such as employees of other health care institutions, community providers and agencies, concerning the health care of the patient. Also interacts with physician’s offices in order to report, ask for or clarify information. Prioritizes data from multiple sources to provide support for the response of the patient and family to changes in health status. Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Banner Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.

SUPERVISORY RESPONSIBILITIES

DIRECTLY REPORTING None. MATRIX OR INDIRECT REPORTING None. TYPE OF SUPERVISORY RESPONSIBILITIES N/A.

PHYSICAL DEMANDS/ENVIRONMENT FACTORS DP - Typical Direct Patient Care environment: (Nutrition Rep, Chaplain, RN)

Able to stand, walk, bend, squat, reach, and stretch frequently. Possess physical agility and adequate reaction time to respond quickly and appropriately to unexpected patient care needs. Needs adequate hearing and visual acuity, including adequate color vision. Requires fine motor skills, adequate eye-hand coordination, and ability to grasp and handle objects. Able to use proper body mechanics to assist patients in ambulating, transferring in and out of bed, chair or wheelchair. May be required to lift up to 75 pounds. Must use standard precautions due to threat of exposure to blood and bodily fluids. Needs ability to communicate effectively through reading, writing, and speaking in person or on telephone. May require periodic use of personal computer.

MINIMUM QUALIFICATIONS

• High school diploma/GED or equivalent working knowledge.
• Completion of an approved medical assistant training program as defined by state regulations.
• Active Medical Assistant Certification is required. Certification or additional training must meet the requirements for Meaningful use.
• BLS certification required.
• Active Medical Assistant certification such as: Registered Medical Assistant (RMA) with proof of current membership from American Medical Technologists (AMT) or Certified Medical Assistant (CMA) with proof of current membership from American Association of Medical Assistants (AAMA) or Certified Clinical Medical Assistant (CCMA) with proof of current membership from National Health Career Association (NHA) (Test administered after 7/1/2017 only) or National Certified Medical Assistant (NCMA) with proof of current membership from National Certified Competency Testing (NCCT).
• Requires strong computer skills, including the ability to work with medical software.
• Requires exceptional interpersonal and communication skills.
• Requires the ability to manage multiple changing priorities in an effective and organized fashion.
• Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.

PREFERRED QUALIFICATIONS

Experience with office medical procedures and treatments and knowledge of insurance, managed care operations, EMR and scheduling software preferred. Additional related education and/or experience preferred.

DATE APPROVED

05/11/2025

EEO Statement

EEO/Disabled/Veterans Our organization supports a drug-free work environment.

Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee. We are proud to offer a comprehensive benefit package for all benefit-eligible positions. Please visit our Benefits Guide for more information.