Medical Assistant

Phoenix Rising Behavioral Healthcare And Recovery Inc; Canton (OH); On-site; USD 17,000 - 25,000; Full time

Job summary

Phoenix Rising Behavioral Healthcare And Recovery Inc. in Canton, OH is hiring a Medical Assistant to support psychiatrists, nurses, and clinical staff in an outpatient setting.

You will handle patient intake, vitals, screenings, medication support, and coordination of referrals and care plans, while maintaining HIPAA-compliant records in the EMR system.

Qualifications

• High school diploma required; completion of an accredited Medical Assistant program preferred.
• CMA, RMA or CCMA certification is preferred.
• Strong knowledge of medical terminology and HIPAA compliance is essential.

Responsibilities

• Patient Intake & Vitals: record weight, BP, pulse, and wellness indicators.
• Screenings & History: document mental health scales and meds lists.
• Medication & Treatment Support: manage samples, injections if certified, supervise Spravato sessions.
• Laboratory & Testing Coordination: submit orders and track results.
• Administrative & Care Coordination: process authorizations and referrals.
• Records & Reporting: maintain EMR charts and run state checks when requested.
• Patient Communication: triage calls, portal messages, and follow-ups.

Skills

Medical terminology

HIPAA compliance

Basic pharmacology

Empathy

De-escalation

Clear communication

Education

High school diploma

Accredited Medical Assistant program

CMA

RMA

CCMA

Tools

EMR software

Job description

JOB TITLE: Medical AssistantLOCATION: Phoenix Rising 624 Market Ave North, Canton, OHWAGE: NegotiableHOURS: Forty hours per week with possible emergency situationsA medical assistant in an outpatient behavioral health agency supports psychiatrists, nurse practitioners, and clinical staff by managing patient intake, coordinating psychiatric care, and handling clinic administration to ensure safe, trauma-informed patient flow.Clinical ResponsibilitiesPatient Intake & Vitals: Measure and record weight, blood pressure, pulse, and general wellness indicators.Screenings & History: Administer and document standard mental health rating scales and gather updated medication lists.Medication & Treatment Support: Manage psychiatric medication samples, administer injections if certified, and monitor patients during specialized treatments like Spravato (esketamine) sessions.Laboratory & Testing Coordination: Submit lab orders, track results, and coordinate pharmacogenetic testingAdministrative & Care CoordinationPrior Authorizations: Process insurance prior to authorizations for psychiatric medications.Referral Management: Coordinate care plans and outside referrals with primary care providers, therapists, and intensive outpatient programs (IOP).Records & Reporting: Maintain accurate charts in the Electronic Medical Record (EMR) and run state database checks (like OARRS) when requested by providers. Patient Communication: Handle phone triage, manage portal messages, and follow up on missed appointments to support care continuity.Qualifications & SkillsEducation & Certification: High school diploma required; completion of an accredited Medical Assistant program with CMA, RMA, or CCMA certification preferred.Core Competencies: Strong knowledge of medical terminology, HIPAA compliance, and basic pharmacology.Soft Skills: High empathy, de-escalation awareness, patience, and clear communication when interacting with vulnerable populations.