MEDICAL ASSISTANT

Prestera Center for Mental Health Services; Branchland (WV); On-site; USD 34,000 - 52,000; Full time

Job summary

Prestera Center for Mental Health Services in West Virginia seeks a Medical Assistant to provide administrative and clinical support for adults with serious mental illness and related conditions. The role oversees the medication refill line, coordinates medical appointments, and maintains timely communication with physicians, county staff, consumers and families as indicated.

The position requires an Associate Degree and Medical Assistant Certification, a valid driver’s license, and prior

Qualifications

• Associate Degree and Medical Assistant Certification required.
• Valid Driver's License.
• Experience in mental health and/or substance abuse settings preferred.
• Ability to perform essential administrative and clinical tasks.

Responsibilities

• Engages and communicates effectively with consumers, families, physicians and team members.
• Schedules appointments and ensures consent and information are up to date.
• Provides referral for transportation as needed.
• Completes vitals for consumers.
• Documents all activities per policy.
• Responds to medication line/refill inquiries within 24 hours (Mon-Thu) and 72 hours (Fri-Sat).
• Completes medication authorizations as assigned.
• Notifies consumers and families of statuses and policies as indicated.
• Makes referrals for other health care appointments as assigned.
• Assists with scheduling and coordination as needed.
• Maintains confidentiality, HIPAA, and risk management procedures.
• Meets training requirements including CPR/First Aid and crisis intervention.
• Performs other duties as assigned.
• Utilizes technology to enhance efficiency.

Skills

Driver's License

Education

Associate Degree

Medical Assistant Certification

Job description

Summary of Job Function: Works to provide administrative and clinical tasks for consumers with serious mental illness, substance abuse, co-occurring or co-existing disorders. Provides oversight of the medication refill line/process, communicates regularly and timely with the physicians/practitioners, county staff, and consumers and families when indicated, completes vitals on assigned consumers, coordinates medical appointments, and obtains medication authorizations.Qualifications: To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Essential Functions:1. Engages and communicates effectively with consumers and families/legal guardians, physicians/practitioners, health care providers, pharmacies, and team members.2. Schedules appointments and assures all parties have relevant consents and information needed.3. Provides referral for transportation for consumers as needed.4. Completes vitals for consumers.5. Documents all activities per policy.6. Addresses all messages left on medication referral line within 24 hours MondayThursday and 72 hours Friday-Saturday.7. Completes medication authorizations as assigned.8. Notifies consumers and families/legal guardians if indicated of refill status, appointment and no show policy.9. Makes referrals for other health care appointments as assigned.10. Assists with scheduling as needed.11. Adheres to confidentiality, HIPAA, and risk management policies and procedures including but not limited to completing Incident Reports.12. Utilizes technology provided in order to perform job efficiently and effectively.13. Meets training requirements as established, including but not limited to, CPR-First Aid and crisis intervention14. All other duties assigned.Job Specifications:1. Education, Certification/License, and/or Experiencea. Associate Degree and Medical Assistant Certification required.b. Valid Drivers License.2. Knowledge, Skills, and Abilities required: Experience and prior training working with mental health, substance abuse population, and co-existing population is preferred. Experience working with managing medication refill processes preferred.Physical & Mental Requirements: The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The job duties outlined herein are general statements that describe the basic job requirements and cannot state in words every aspect of job content. Prestera Center reserves the right to modify, delete, or reclassify these duties at its sole discretion at any time.