Medical Assistant

SUBURBAN ENDOCRINOLOGY AND DIABETES CENTER, PLLC; Arlington Heights (IL); On-site; USD 37,000 - 56,000; Full time

Benefits offered by this job

Health, Dental, Vision Insurance

Paid Time Off

401(k) with employer match

Paid Holidays

Training and growth opportunities

Job summary

Suburban Endocrinology and Diabetes Center, PLLC is seeking a compassionate Medical Assistant to join our fast-paced endocrinology practice in Arlington Heights. You will support physicians during visits, handle refills, authorizations, and coordinate labs while educating patients on CGM devices.

Strong organizational and communication skills are essential, with EPIC EMR experience preferred. This position offers competitive pay and benefits in a collaborative environment.

Qualifications

• Medical Assistant certification preferred (or equivalent clinical experience).
• Experience with EPIC EMR is preferred.
• Knowledge of diabetes management and CGM devices is an advantage (training provided).
• Excellent communication and interpersonal skills.
• Strong organizational skills with the ability to multitask.

Responsibilities

• Assist physicians and providers during patient visits.
• Process prescription refill requests.
• Complete medication prior authorizations.
• Answer incoming patient phone calls and return messages promptly.
• Coordinate and order laboratory tests and diagnostic procedures.
• Educate and train patients on CGM devices.
• Administrate injections as directed by providers.
• Document patient information in the EPIC EMR.
• Coordinate with pharmacies, laboratories, and other providers.
• Maintain exam rooms, clinical supplies, and equipment.

Skills

Communication skills

Organizational skills

Multitasking

Team-oriented

Education

Medical Assistant certification

Tools

EPIC EMR

CGM knowledge

Job description

Medical Assistant/Telephone Triage

Suburban Endocrinology and Diabetes Center is seeking a compassionate, organized, and motivated Medical Assistant to join our growing team. If you are passionate about patient care and enjoy working in a fast-paced specialty practice, we'd love to hear from you!

Position Summary/ Responsibilities:

• Assist physicians and providers during patient visits.
• Process prescription refill requests.
• Complete medication prior authorizations.
• Answer incoming patient phone calls and return patient messages promptly.
• Coordinate and order laboratory tests and diagnostic procedures.
• Educate and train patients on Continuous Glucose Monitoring (CGM) devices.
• Administer injections as directed by providers.
• Document patient information accurately in the electronic medical record (EPIC experience preferred).
• Coordinate with pharmacies, laboratories, and other healthcare providers.
• Maintain exam rooms, clinical supplies, and equipment.
• Provide exceptional customer service while maintaining patient confidentiality.

Qualifications

• Medical Assistant certification preferred (or equivalent clinical experience).
• Previous experience in an endocrinology or primary care practice is a plus.
• Experience with EPIC Electronic Medical Records is preferred.
• Knowledge of diabetes management, insulin therapy, and CGM devices is an advantage (training provided).
• Excellent communication and interpersonal skills.
• Strong organizational skills with the ability to multitask.
• Professional, dependable, and team-oriented.

Benefits

• Competitive pay (based on experience)
• Paid Time Off (PTO)
• Health, Dental, and Vision Insurance
• 401(k) with employer match (if applicable)
• Paid Holidays
• Opportunities for training and professional growth
• Supportive and collaborative work environment

Suburban Endocrinology and Diabetes Center is an Equal Opportunity Employer.