MEDICAL ASSISTANT

SCK Health; Arkansas City (KS); On-site; USD 32,000 - 42,000; Full time

Job summary

SCK Health in Kansas is seeking a Medical Office Support professional to provide clinical and administrative assistance in a busy clinic. You will help care for patients, collect vitals, prepare exam rooms, and support providers during visits.

The role requires accurate documentation, adherence to HIPAA and privacy rules, and strong teamwork with medical staff and administration. On-site position with opportunities to contribute to patient care excellence.

Qualifications

• Minimum high school diploma; Medical Assistant certification preferred.
• Experience in clinical setting and patient intake.
• Ability to follow HIPAA and confidentiality protocols.

Responsibilities

• Assist providers during patient appointments and document vitals.
• Manage patient intake, charting, and orders for procedures.
• Coordinate lab tests, imaging reports, and referrals.
• Maintain infection control and clean clinical areas.
• Respond to emergencies and support team operations.

Skills

Patient care

Communication

HIPAA

Clerical

Teamwork

Education

Medical Assistant Certification

Tools

EMR software

EKG equipment

Lab equipment

Job description

Provide support to the clinic’s health care providers and management regarding all aspects of patient care, clerical, environmental, and organizational tasks. Contribute to creating a positive and professional atmosphere where patients, guest, and colleagues are made to feel welcome and respected.

Responsibilities and Duties:

• Demonstrate an attitude and behavior that coveys to our patients and coworkers that our relationship with them is valued and important.
• Get a complete intake on each patient each visit. Instructions for proper intakes are given to every employee at hire.
• Reason for visit, vital signs, medication list, problem list, and vaccines must be done before the chart can be moved to “ready for provider”.
• Assist providers during patient appointments to maximize productivity and efficiency including rooming the patient, obtaining and documenting required vitals, preparing for examinations and procedures, collecting accurate patient histories, preparing orders/forms related to surgical/diagnostic procedures, assisting during exam and/or procedures. Relay instructions and information to patients and their families as directed by the provider.
• Do quality measures on each intake.
• Patients must have a minimum of three (3) vital signs each visit.
• Work through personal and provider staff inbox throughout each day.
• Return phone calls and patient cases on days they are received from patients regardless if you have an answer.
• Responsible for timely communicating test results to patients.
• Responsible for proper documentation within charts of phone conversations with patients.
• Responsible for timely processing all prescription refill requests from providers, patients, pharmacies, and vendors.
• Be able to assist providers in ordering, coding, and scheduling if and when needed.
• Assisting providers with Minor Surgeries when needed, including setting up sterile procedures.
• Responsible for cleaning and the upkeep of work areas including personal desks, procedure room, exam rooms, clinic lab area, hallways, and provider work-stations.
• Responsible for cleaning clinical areas and medical instruments in accordance with practice, manufacturer and OSHA protocols, between patient visits to maintain infection control and tidiness; ordering, sorting, storing medical supplies; restocking exam/procedure rooms so that each room is fully functional at all times and according to practice protocol.
• Checking exam rooms and minor surgery rooms for out dates once monthly.
• Restocking exam rooms weekly.
• Have a working knowledge of performing EKG’s and in-house lab tests.
• Cleaning instruments used by providers and oneself.
• Making sure all paperwork needed is completed for each visit. Accident forms, self pay forms, consent forms.
• Attend scheduled department staff and clinical meetings.
• Maintaining an up-to-date BLS certificate.
• Respond appropriately to emergencies; work as a team member; recognizes problems with patients, staff, or operations and works quickly as a team member to resolve the problem. Identifies ways to improve practice operations.
• Maintain drug sample closet and refrigerators, chemical solution, checking expiration dates, keep organized, dispose of expired drugs accordingly.
• Exercises utmost diplomacy and tact to provide excellent customer service for patients; practices confidentiality and privacy protocols in accordance to clinic police and HIPAA requirements.
• Provider clinical support and coverage in other areas of the clinic when requested.
• Responsible for obtaining lab/imaging reports, hospital notes, referral information, completing forms/requisitions as needed.
• Complete assigned daily/weekly/monthly duties as assigned.
• Performs other duties, as may be required.

Physical Demands

• Frequent lifting and carrying items weighing up to 30lbs. Unassisted, including assisting patients when required.
• Combination of sitting, standing, bending, light lifting and walking.
• Regularly exposed to risk of blood borne pathogens.
• Exposed to unpleasant elements.
• Requires the ability to manage stressful situations.
• Occasional stress from varying demands.

Working Conditions

• A combination of medical office and exam/procedure room settings. Involves frequent personal and telephone contact with patients. Work may be stressful at times. Interaction with others is constant and interruptive. Contact involves dealing with sick people.
• Well lighted, well ventilated, work space. Exposure to communicable diseases and other conditions common to clinic settings.