MEDICAL ASSISTANT

UNMH Jobs; Albuquerque (NM); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Sign-On Bonus Available

Job summary

UNMH Jobs is seeking a versatile Front/Back Office Clerk in Albuquerque to support Occupational Health Svcs. You will collect patient data, obtain medical history, and assist with treatments while ensuring a sanitary environment.

The role includes coordinating appointments, verifying coverage, and basic cashiering, with patient care spanning neonate to geriatric ages. Candidates should have a High School diploma or MA program graduation, and CPR/BLS certification is preferred.

Qualifications

• High School or GED equivalent required.
• Program graduate or MA training completed.
• Bilingual ability is a plus (if applicable).
• Certification in CPR/Healthcare BLS preferred.

Responsibilities

• Perform front and back office clerical duties for assigned area.
• Collect patient data and medical history; obtain vitals.
• Prepare instruments for sterilization and maintain sanitary area.
• Coordinate appointments and verify medical coverage; basic cashiering.
• Assist provider with treatment procedures and patient care for all ages.

Skills

Patient data collection

Vital signs intake

Phlebotomy basic

Sterile technique

Cashiering duties

Communication skills

Patient scheduling

Education

High School or GED Equivalent

MA program graduate

Course completion

Tools

UNMH MA Safe Med Admin Course

Job description

Compensation Disclaimer

Compensation for this role is based on a number of factors, including but not limited to experience, education, and other business and organizational considerations.

Department: Occupational Health Svcs

FTE: 1.00

Full Time

Shift: Days

Position Summary: Perform a variety of front and back office clerical duties in support of assigned area to include but not limited to collecting patient data, obtaining patient medical history; performing treatment procedures, preparing instruments for sterilization; maintaining a sanitary work area; coordinating and scheduling appointments and verifying medical coverage. May perform a variety of clerical duties to include basic cashiering duties. Ensure adherence to Hospitals and departmental policies and procedures. Patient care assignment may include neonate, pediatric, adolescent, adult and geriatric age groups.

Detailed responsibilities

• PATIENT SAFETY 1 - Follow patient safety-related policies, procedures and protocols
• RELATED WORK - Perform related duties and responsibilities as required
• PATIENT SAFETY 2 - Demonstrate proactive approach to patient safety by seeking opportunities to improve patient safety through questioning of current policies and processes
• CASHIER - Perform basic cashiering duties; collect monies for various activities; close and balance cash register
• PATIENT SAFETY 3 - Identify and report/correct environmental conditions and/or situations that may put a patient at undue risk
• PATIENT SAFETY 4 - Report potential or actual patient safety concerns, medical errors and/or near misses in a timely manner
• PATIENT SAFETY 5 - Encourage patients to actively participate in their own care by asking questions and reporting treatment or situations that they don't understand or may "not seem right"
• PATIENT CARE - Assist in preparation of patient care to include the admission, transfer and discharge process; phone in prescriptions; assist the provider with a variety of treatment procedures as requested to include setting up sterile fields and chaperoning
• PATIENT CARE - Perform routine non-invasive treatment procedures to include saturation, administration and urine dipsticks; may perform invasive procedures to include but not limited to phlebotomy, ear irrigation, catheterization, and EKG's
• PATIENT CARE - Perform basic patient initial screening; intakes and records vital signs; records chief complaints; patient data collection; report any changes in condition or behavior of patients to appropriate personnel
• DATA - Enter various data into computer and forms; verify data, make corrections and ensure accuracy; schedule patient appointments; answer and direct phone calls as requested; take and relay messages to providers
• ENVIRONMENT - Maintain a sanitary work area to include patient care rooms, equipment and instruments; report equipment problems; order and stock supplies; maintain appropriate PAR levels
• CUSTOMER SERVICE - Provide and ensure quality service and customer satisfaction
• MEDICATION - Administer medication, including Parenteral (IM, SQ, ID); Oral Drops, Eye Drops, and Oral via Seven Rights; document and communicate clinical findings (After completion of UNMH MA Medication Administration course)
• PATIENT CENTERED MED - Adhere to and promote the core expectations of the Patient Centered Medical Home or Patient Centered Specialty Practice as applicable

Qualifications

Education

• High School or GED Equivalent
• Program Graduate
• Course

Education specialization

• MA accred pgm graduate or 2 yrs MA experience on DD Form 214
• UNMH MA Safe Med Admin Course Completion w/in 90 Days

Experience

• No minimum experience required

Nonessential

Bilingual English, Spanish, Keres, Tewa, Tiwa, Towa, Zuni, or Navajo 1 year directly related experience

Credentials

Essential

• CPR for Healthcare/BLS Prov or Prof Rescuers w/in 30 days
• CMA or CCMA or NCMA or RMA

Physical Conditions

Heavy Work: Exerting 50 to 100 pounds of force occasionally, and/or 25 to 50 pounds of force frequently, and/or 10 to 20 pounds of force constantly to move objects or people. Physical Demand requirements are in excess of those for Medium Work.

Working conditions

Essential

• Sig Hazard: Chemicals, Bio Hazardous Materials req PPE
• May be required to travel to various work sites
• Limited access to med room. Med Admin Policy, Att A
• May be required or is required to rotate work shifts
• Tuberculosis testing is completed upon hire and additionally as required

Sign-On Bonus Available