Medical Appointment Scheduler

University Radiology Group; East Brunswick Township (NJ); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

401k/pension

Paid time off

Job summary

University Radiology, the leading radiology provider in New Jersey, is seeking a Radiological Scheduler to support an 8-hour day-time shift. The role handles a high volume of calls, schedules imaging across multiple locations, and ensures accurate patient prep and documentation.

The ideal candidate will manage insurance precertification effectively, coordinate with offices, and maintain smooth patient flow in a fast-paced environment.

Qualifications

• Knowledge of anatomy basics and imaging workflows.
• Familiarity with insurance and precertification requirements.
• Strong organizational and communication skills.
• Ability to work independently in a fast-paced, high-call-volume environment.
• Team player with a positive work attitude.

Responsibilities

• Handle a high volume of calls, aiming for 9–10 calls per hour.
• Schedule and reschedule imaging appointments across locations.
• Verify signs and symptoms match the exam and coordinate with office staff.
• Explain prep requirements and confirm patient location and labs when needed.
• Verify insurance information and potential referrals or pre-certification needs.
• Navigate the insurance matrix to determine participating plans.
• Document conversations in the patient record.

Skills

Anatomy knowledge

Insurance knowledge

Organizational skills

Independent work

Team player

Job description

Overview

Sign-on Bonus Now Being Offered to Eligible New Hires!**

University Radiology, the largest provider of subspecialty radiology and teleradiology services in NJ, is comprised of over 200 Board Certified radiologists with advanced U.S.-based training and expertise in all modalities and all subspecialty areas. In operation for more than 60 years, University Radiology staffs, manages and provides preliminary and final subspecialty interpretations and consultative support for hospitals, imaging centers and other medical facilities, and serves as the academic radiology faculty at Rutgers Robert Wood Johnson Medical School. Our physicians interpret over 2.1 million radiology procedures per year.

Responsibilities

The Radiological Scheduler will be required to work an 8 hour day-time shift with varying start times based on department needs

• Answers a high volume of calls, working towards the goal of 9-10 calls per hour in a professional and courteous manner.
• Able to schedule appointments for all modalities; Schedules and reschedules for all imaging offices, making every effort to keep the workload even between all locations.
• Makes sure the supporting signs and symptoms match the ordered exam. Refers to an office tech for assistance if needed.
• Makes certain that the patient understands the necessary preparations and informs him of the need for any necessary lab tests; confirms with the caller the office location/address they are scheduled at.
• Obtains current insurance information and is familiar with the requirements of different insurance companies. Makes the patient aware of the potential need for referrals and/or pre-certification.
• Keeps informed about the changing requirements of insurance companies. Able to navigate the Insurance Matrix to determine which plans we participate with.
• Documents the patients record with notes supporting the conversation during the call

Qualifications

• Knowledge of simple anatomy (e.g. abdomen, forearm, lungs)
• Knowledge of insurances and precertification requirements
• Strong organizational and communication skills
• Able to work independently in a high call volume and fast paced work environment
• Team player who can contribute to providing a professional and positive work environment

Benefits

University Radiology offers a comprehensive benefits program including medical, dental and life insurance, 401k/pension, and profit-sharing plans, generous paid time off policy and more.

Pay Range:

From $20/hr

Join our growing team!

University Radiology is an Equal Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.