Medical and Patient Services Assistant - Pediatrics - Full-Time

3M HEALTHCARE; Towson (MD); On-site; USD 24,796 - 38,572; Full time

Job summary

GBMC HealthCare in Towson is seeking a qualified Medical Assistant to provide direct patient care, take vitals, perform routine tests, administer medications, prepare patients for exams and support physicians and staff across the clinic.

The role requires completion of an accredited MA program and CPR certification; National CMA certification is preferred. Candidates must demonstrate accurate communication, multitasking, and clerical skills to manage schedules, charting, and patient flow.

Qualifications

• Knowledge of medical terminology.
• Skill in phlebotomy, EKG, specimen collection, and medication administration.
• Strong written and oral communication skills.
• Ability to distinguish normal from abnormal diagnostic results.
• Ability to pass a medication calculation test with 85%+.
• Ability to perform non-complex arithmetic calculations.
• Ability to organize and maintain files and records.
• Ability to manage multiple tasks and deadlines.

Responsibilities

• Performs direct patient care such as taking vital signs and routine tests.
• Assists with examinations and administers medications as directed.
• Reviews diagnostic results and communicates findings to physician.
• Cleans and maintains exam rooms and ensures supplies are stocked.
• Receives and screens visitors; handles scheduling and patient questions.
• Performs pre-registration duties and updates patient charts.
• Ensures accurate CPT & ICD9 coding on charges and collects co-payments.
• Schedules tests and procedures and handles related clerical tasks.

Skills

Medical terminology

Phlebotomy

EKG

Vital signs

Communication

Medication calculation

Clerical abilities

Multi-tasking

Education

High School Diploma or GED

Medical Assistant certificate

National CMA certification (preferred)

Job description

Education

HS, GED, OR Certificate of training from a nationally recognized Medical Assistant Program and National Certification as a Certified Medical Assistant.

Experience

Successful completion of accredited MA training program through Fortis, Community College Baltimore County, Allegany College of MD, Anne Arundel Community College, CCBC, Harford Community College or PG Community College. OR 1 year of MA experience and National Certification as a Certified Medical Assistant (CCMA, AAMA or RRMA) 6 months of related clerical/administrative experience.

Skills

• Knowledge of medical terminology
• Skill in using techniques for phlebotomy, EKG, specimen collection, medication administration and taking vital signs
• Skill in written and oral communication
• Ability to distinguish normal from abnormal diagnostic results
• Ability to pass a medication calculation test with an 85% or better prior to hire
• Ability to perform non-complex arithmetic calculations
• Ability to organize and maintain files and records
• Ability to manage multiple tasks and deadlines

Licensure, Certifications

• Certificate of training from a nationally recognized Medical Assistant program
• Heart saver (CPR Certification)
• National Certification as a Certified Medical Assistant (preferred)

Principal Duties and Responsibilities

• Performs direct patient care in an office such as taking and recording vital signs, routine diagnostic tests, administering medications, preparing patient for exam, recording EKG, maintaining examination schedule, evaluating patients for preventive or other care such as immunizations, eye exams, PAP smears, pain management, or wound care.
• Responds to patient questions; assists patients with dressing and undressing, getting off and on examination tables; chaperones patients as needed during examinations.
• Reviews diagnostic results and reports abnormal results to physician.
• Cleans rooms as needed between patient exams; maintains cleanliness and order of exam rooms; stocks and orders supplies; sterilizes medical equipment; performs medical office clerical duties as assigned.
• Receives and screens visitors and telephone calls; responds to general inquiries by referencing established policies and procedures; provides customer service by relaying information about the Medical Center and reminding patients of appointments.
• Schedules patient appointments using a computerized medical system or handwritten schedule.
• Performs pre‑registration duties by obtaining pertinent patient information, maintaining and updating patient charts, collecting co‑payments, preparing daily deposit form, and escorting patients to rooms.
• Ensures completeness of physician charge sheets, verifies patient insurance information, and includes appropriate CPT & ICD9 codes on charge slips; secures all necessary signatures.
• Codes lab requisitions with necessary patient data for proper processing and charging of lab work.
• Schedules diagnostic tests and therapeutic procedures according to restrictions of HMOs, PPOs, etc.; ensures that patients are notified and receive appropriate information regarding scheduled tests and procedures.
• Performs related office duties and general errands, including photocopying materials, retrieving and storing supplies, and faxing patient progress notes to referring physicians.
• Handles pre‑authorization processes, including calling the insurance company, providing clinical information, and obtaining pre‑approval prior to testing; tracks no‑auth denials and keeps a monthly report detailing counts and reasons.
• Manages and updates the list of insurances Radiology accepts and sends the list to on‑campus physician practices.
• Performs other clerical‑related duties such as scheduling and registration.

Physical Requirements

Ability to walk and stand for up to eighty percent (80%) of work time.

Working Conditions

Medical Office Environment. Exposure to disinfectant, detergent solutions and human specimens.

Pay Range

$17.64 - $27.48

Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.

Equal Employment Opportunity

GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.