Medical Administrative Assistant - Multiple Departments & Openings

Mayo Clinic Healthcare; Rochester (MN); Hybrid; USD 10,000 - 60,000; Full time

Job summary

An established healthcare provider is seeking a dedicated Medical Administrative Assistant to join their team. This role involves a variety of clinical and non-clinical administrative tasks, ensuring smooth operations and exceptional service to patients and healthcare providers. The ideal candidate will exhibit strong organizational and communication skills, with a commitment to quality and confidentiality. This position offers opportunities for growth and development in a supportive environment, where your contributions will have a meaningful impact on patient care and organizational success.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Retirement Package

Flexible Spending Accounts

Qualifications

• Two years experience in administrative support or one-year diploma with one year experience.
• Proficient in English grammar and computer hardware/software.

Responsibilities

• Manage patient materials and coordinate appointment schedules.
• Prepare documents and support departmental projects.

Skills

Organizational Skills

Communication Skills

Interpersonal Skills

Attention to Detail

Customer Service

Education

High School Diploma or GED

Associate's Degree in Administrative or Medical Program

Tools

Business-related Software

Office Equipment

Job description

Why Mayo Clinic

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans – to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre-Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.
  
  

Responsibilities

Applicants are not applying for a specific area. Qualified applicants are pooled for consideration by any/all active hiring managers. Your availability will be further discussed at the time of an interview.

Medical Administrative Assistants apply expertise to perform a variety of clinical and non-clinical administrative support tasks and skills including:

• Requesting and managing the flow of patient materials
• Coordinating appointment schedules
• Scheduling, coordination, and follow-up tasks for meetings, events, and professional travel
• Managing calendars
• Preparing documents and presentation materials
• Processing invoices and reimbursements
• Composing and/or transcribing correspondence/documents
• Supporting departmental projects/activities
• Creating and maintaining web sites, web pages, databases, spreadsheets, social media accounts
• Answering telephones and providing related follow-through
• Supports the health care provider by anticipating and responding to provider and patient needs and requests of the health care team and serves as a direct contact and resource to the patient
• Exhibits initiative, proficiency, and adaptability to optimize the time of those supported
• Strong organizational, communication, and interpersonal skills
• Commitment to quality and excellence in service
• Confidentiality and professionalism
• Accountable for ensuring accuracy and completeness through attention to detail
• Accuracy and thoroughness in all patient-related activities
  
  

For a peek into the position and responsibilities of a Medical Administrative Assistant, check out this video: https://www.youtube.com/watch?v=q02srQ6XXL0

Qualifications

Position requires high school diploma or G. E. D. with a minimum of two years’ experience in an administrative support role or one-year degree/diploma in an administrative, business, or medical-related program with a minimum of one-year experience in an administrative support role, or an associate’s degree in an administrative, business, or medical-related program.

Administrative support role experience must include performance of responsibilities such as meeting management and calendar coordination, creating/transcribing correspondence/documents, and utilization of business-related software to produce databases, spreadsheets, presentations, etc. Individuals without relevant medical education or medical experience will be required to successfully complete a Medical Terminology course within six months of employment. Anatomy/Physiology may also be required depending on role and background. Possess high-level skills in organization, customer service, professionalism, interpersonal relations, written and oral communication, and the ability to prioritize, frequently and quickly shift tasks, and adapt to a rapidly changing environment. Demonstrate effective and appropriate decision-making, judgment, and confidentiality as well as attention to detail and follow-through. Experience with coordination of travel and expense management. Proficient application of English grammar, punctuation, and sentence structure. Demonstrates proficient use of computer hardware and software, telecommunication, and other office equipment and ability to navigate multiple systems simultaneously. Prefer work-related experience within the last ten years. None required.

Exemption Status

Nonexempt

Compensation Detail

The compensation range for this position is $21.13 - $29.63. This vacancy is not eligible for sponsorship, and we will not sponsor or transfer visas for this position.

Benefits Eligible

Yes

Schedule

Full Time

Hours/Pay Period

80

Schedule Details

Must be available to work Monday - Friday, Day Shift, 8:00 am - 5:00 pm in Rochester, MN. Position may be eligible to telework 50% or more based on location, work unit and business need after on-site training period is completed.

Weekend Schedule

N/A

International Assignment

No

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Learn more about the "EOE is the Law". Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Recruiter

Briana Priniski