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LifeBridge Health — Westminster, MD area — seeks a patient services associate to handle patient registration, scheduling, and insurance verification across multiple offices. The role requires coordinating with providers to ensure smooth operations and accurate billing processes.
Responsibilities include answering calls, managing medical records requests, and supporting the care team with timely scheduling and cash handling.
Travel to our Westminster, Ellicott City and Lutherville offices could be required
Performs registration and scheduling of outpatient appointments, medical records functions to include release of medical records information. Answers telephone inquiries. Performs a variety of administrative and clerical duties to proactively identify and respond to the needs of the patients, medical office staff and physicians.
Performs a complete registration of patients. Verifies insurance and obtains authorizations to insure proper billing and collections. Provides scheduling of routine and follow-up appointments for patients. Schedules Pre-ops and routine follow-up appointments based on the individual needs of the patient and availability of the provider. Collects fees and copays in accordance with cash and collection policies.
Education: HS Diploma/GED preferred
Experience: 1 to 3 years of experience
Pay Range: $17.00 to $27.29 Based On Experience
LifeBridge Health is a dynamic, purpose-driven health system redefining care delivery across the mid-Atlantic and beyond, anchored by our mission to \"improve the health of people in the communities we serve.\" Join us to advance health access, elevate patient experiences, and contribute to a system that values bold ideas and community-centered care.
With over 14,000 employees, 130 care locations, and two million annual patient encounters, we combine strategic growth, innovation, and deep community commitment to deliver exceptional care anchored by five leading centers in Maryland.
Our organization thrives on a culture of CARE BRAVELY-where compassion, courage, and urgency drive every decision, empowering teams to shape the future of healthcare.
LifeBridge Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression. LifeBridge Health does not exclude people or treat them differently because of race, color, national origin, age, disability, sex or sexual orientation and gender identity/expression.