Medicaid Services Director: Strategic Leader

Health Services Advisory Group, Inc.; United States; Remote; USD 132,000 - 162,000; Full time

Job summary

Health Services Advisory Group, Inc. (HSAG) seeks a Director-level leader to oversee Medicaid Services External Quality Review contracts and manage state relationships, budgets, and staff development. You will drive timely, high-quality deliverables while advancing standardized processes across projects.

Reporting to the Executive Director or VP, you will guide project managers, support business development, and ensure compliance with federal/state requirements. Travel is occasional as needed.

Qualifications

• Master's degree or equivalent in a related field.
• Eight years of progressively responsible experience in Medicaid, managed care, healthcare quality, or related areas.
• Five years of management or supervisory experience overseeing complex projects and staff.
• Experience leading multiple contracts or large initiatives with cross-functional teams.
• Willingness to travel statewide and out of state; travel typically <5%.

Responsibilities

• Provide strategic oversight for Medicaid Services EQR contracts and ensure alignment with requirements.
• Serve as senior relationship leader for state Medicaid agencies and stakeholders; maintain high customer satisfaction.
• Direct project planning, implementation, and performance monitoring across scope, staffing, schedules, budgets, and deliverables.
• Lead and coach project managers and assigned staff; set expectations and drive accountability.
• Manage recruitment, onboarding, training, evaluation, and corrective action for staff in coordination with HR.
• Ensure deliverables are accurate, reviewed, and submitted on time.
• Coordinate with departments to resolve cross-functional issues and support high-quality contract execution.
• Support business development activities including proposals and pricing assumptions.

Skills

Leadership

Communication

Problem-solving

Interpersonal skills

Travel capability

Education

Master's degree in healthcare administration, public health, health services, business administration, or related field

Eight years of Medicaid/healthcare experience

Tools

SharePoint

Copilot

Microsoft Office

Microsoft Windows

Job description

Health Services Advisory Group, Inc. (HSAG) seeks a Director-level leader to oversee Medicaid Services External Quality Review contracts and manage state relationships, budgets, and staff development. You will drive timely, high-quality deliverables while advancing standardized processes across projects.

Reporting to the Executive Director or VP, you will guide project managers, support business development, and ensure compliance with federal/state requirements. Travel is occasional as needed.