Medicaid Provider Relations Lead

Indiana; Indianapolis (IN); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Medical plan options

Wellness rewards program

Health savings account

Pension plan options

Leave policies

Paid holidays

Job summary

State of Indiana invites applications for a role focusing on resolving Indiana Medicaid providers' questions and educating them in one-on-one settings and through events. The position is described as the face of Indiana Medicaid, requiring strong research, leadership in meetings, and effective collaboration with the team.

The ideal candidate should demonstrate initiative, the ability to work independently, and the capacity to handle complex policy guidance while supporting provider needs.

Qualifications

• Specialized knowledge in program subject matter obtained through experience and/or education.
• Extensive knowledge of provider agencies and their programs and services.
• Extensive knowledge of all source materials and references including federal and state laws governing the programs.
• Ability to develop and implement new principles and policies and discern any far-reaching implications.
• Ability to present to both internal and external customers, the public, government officials, and other stakeholders.
• Analyzing information and evaluating results to choose the best solution and solve problems.
• Ability to work effectively with a wide variety of stakeholders.
• Ability to prepare monthly finance and accounting reports to maintain program budget and grants.
• Ability to delegate work, set clear direction, and manage workflow.
• Ability to effectively give feedback, provide guidance or corrective action, coach, and develop employee skillsets.

Responsibilities

• Establish and monitor program objectives, KPIs, and actions to achieve them.
• Direct, plan, or implement policies, objectives, or activities of organizations or businesses to ensure continuing operations, or to increase productivity.
• Interpret and explain policies, rules, regulations, or laws to organizations, government or corporate officials, or individuals.
• Recommend and implement corrective action plans to solve program problems.
• Prepare reports for approval, including those for funding or implementation of services.
• Direct or coordinate the financial or budget activities to fund operations, maximize investments, or increase efficiency in the specified program.
• Ensure program requirements meet federal and state policies and grants compliance.
• Develop, train employees or agency consultants on program requirements and usage.
• Coordinate and deliver communication plans and communications.
• Serve on boards of directors and management committees.
• Serve on management committees or other governing boards.
• Recruit, select, onboard, and train employees to ensure role responsibilities and expectations are clearly understood while providing opportunities to continue professional development.
• Set expectations, measure progress, provide ongoing feedback, and evaluate the performance of employees. Ensure work adheres to quality standards, deadlines, and proper procedures.

Skills

Specialized knowledge

Provider programs knowledge

Policy interpretation

Public speaking

Research ability

Stakeholder management

Job description

State of Indiana invites applications for a role focusing on resolving Indiana Medicaid providers' questions and educating them in one-on-one settings and through events. The position is described as the face of Indiana Medicaid, requiring strong research, leadership in meetings, and effective collaboration with the team.

The ideal candidate should demonstrate initiative, the ability to work independently, and the capacity to handle complex policy guidance while supporting provider needs.