MEDICAID ELIGIBILITY SPECIALIST

NYC Department of Social Services; New York (NY); On-site; USD 44,000 - 50,000; Full time

Job summary

The NYC Department of Social Services is seeking six Medicaid Eligibility Specialists for the Home Care Services Program to review Medicaid applications and renewals, verify documentation, and determine eligibility under NYC, NYS, and federal guidelines.

The team will use the Welfare Management System and EDITS Plus, HRA One Viewer, and eMedNY, issue notices and updates, and coordinate with supervisors to meet strict timeframes. Residency required in NYC and benefits information provided.

Qualifications

• Completion of 30 semester credits at an accredited college or university.
• A four year high school diploma or equivalent and one year of related experience.
• Experience interviewing, gathering information and advising on eligibility for public assistance or related programs.
• Knowledge of social services, housing or health benefits systems.

Responsibilities

• Review Medicaid applications and renewals for HCSP consumers.
• Verify documentation for completeness to determine eligibility.
• Operate WMS and related applications; complete notices and system updates.
• Consult with supervisor on complex cases to meet deadlines.

Skills

Case data review

Critical thinking

Organized / detail oriented

Education

30 semester credits

High school diploma or equivalent

Tools

WMS

EDITS Plus

HRA One Viewer

eMedNY

Job description

APPLICANTS MUST BE PERMANENT IN THE ELIGIBILITY SPECIALIST CIVIL SERVICE TITLE.IF YOU ARE HIRED PROVISIONALLY IN THIS TITLE, YOU MUST TAKE AND PASS THE CIVIL SERVICE EXAM WHEN IT BECOMES AVAILABLE, TO BE ELIGIBLE FOR CONTINUED EMPLOYMENT.

The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible.

The Home Care Services Program (HCSP) is a Medicaid funded program that provides long term care to medically fragile and vulnerable individuals who require assistance with activities of daily living through the Community Alternative Systems Agency (CASA), Managed Long Term Care (MLTC) Program, the Assisted Living Program, Care at Home Program and Homebound Medicaid.

The Medicaid Eligibility Unit is responsible for the Medicaid eligibility review and processing of initial applications, change actions, and renewals for all Medicaid funded long term care programs. This unit is responsible for the processing of Medicaid eligibility for consumers who receive services through one of the HCSP programs.

Home Care Service Program Medicaid Eligibility Unit is recruiting six (6) Medicaid Eligibility Specialists who will:

• Review Medicaid applications and renewals for consumers applying for, or in receipt of Home Care Services. Review documentations for completeness and adequacy to make the appropriate eligibility decision, using the applicable NYC, NYS and Federal guidelines and procedures.
• Complete the required case action utilizing the Welfare Management System (WMS) and various external program applications, such as the Eligibility Data Image Transfer System (EDITS) Plus, the HRA One Viewer and eMedNY and complete the requisite consumer notices, forms, and system updates.
• Determine whether additional documentations are required or referrals to an outside agency is necessary, to make an eligibility decision.
• Consult with the Unit’s Supervisor, as needed, on overall problems and complicated cases to ensure timely completion of work within strictly enforced timeframes.

Salary Range: $43,866 - $50,446

ELIGIBILITY SPECIALIST - 10104

Minimum Qualifications

• Completion of 30 semester credits at an accredited college or university; or
• A four high school diploma or its educational equivalent and one year of full-time satisfactory experience in one or more of the following areas; performing the work described below:
• Interviewing, gathering information and/or preparing necessary documentation for the purpose of making recommendations concerning eligibility for public assistance or unemployment, health benefits, social security, insurance, or participation in social services or community programs, and other similar benefits; or
• Performing bookkeeping, bank teller duties, housing office teller duties, purchasing agent, assistant store manager, sales representative responsible for accounts, or customer service duties or a job in which the duties include helping customers with questions or concerns; or
• Dealing with social service agencies, legal representatives, or aiding individuals in navigating housing, social, financial or health problems or application systems; or
• A satisfactory combination of education and/or experience equivalent to "1" or "2" above. College education may be substituted for the experience in "2" above on the basis that 30 semester credits from an accredited college or university may be substituted for each year of required experience. However, all candidates must have at least a four year high school diploma or its educational equivalent.

Special Note

Work experience which provides only incidental opportunities to perform the job duties as described in "2a", "2b" and "2c" above are not acceptable for meeting the minimum qualification requirements.

Preferred Skills

• Ability to review and identify case data that is necessary to perform basic mathematical computations to determine Medicaid Eligibility. - Ability to use critical thinking. - Organized / Detailed oriented.

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

, $43,866.00 – $66,290.00