Medicaid Eligibility & Entitlements Advocate

Healthfirst, Inc.; New York (NY); Hybrid; USD 48,600 - 65,960; Full time

Benefits offered by this job

Medical, dental and vision coverage

401k contributions

Life insurance

Job summary

A healthcare provider in New York is seeking an Entitlement Advocate to assist Medicare and Medicaid members in obtaining necessary financial entitlements. This role involves educating members, handling calls, and managing applications to ensure their healthcare needs are met. The ideal candidate is customer-focused with solid tech skills, capable of working in a hybrid environment. The position offers a competitive salary range along with comprehensive benefits.

Qualifications

• Ability to work 9am-5:30pm schedule.
• Capability to work in a Hybrid Schedule (remote/office/field).
• Experience in a healthcare environment.

Responsibilities

• Handle inbound and outbound calls to address customer needs.
• Educate members on Medicaid eligibility and services.
• Complete Medicaid applications and follow up on status.

Skills

Customer service experience

Tech Savvy computer skills

Effective communication

Ability to travel

Multicultural understanding

Education

High school diploma or GED

Associate degree

Tools

Microsoft Office Suites

Job description

A healthcare provider in New York is seeking an Entitlement Advocate to assist Medicare and Medicaid members in obtaining necessary financial entitlements. This role involves educating members, handling calls, and managing applications to ensure their healthcare needs are met. The ideal candidate is customer-focused with solid tech skills, capable of working in a hybrid environment. The position offers a competitive salary range along with comprehensive benefits.