Medicaid Eligibility Analyst

State of Louisiana; Monroe (LA); On-site; USD 42,000 - 66,000; Full time

Job summary

The Medicaid Analyst (MA) position with the State of Louisiana Department of Health requires thorough knowledge of Medicaid policy and procedures to determine eligibility for health insurance for members and applicants through multiple channels. The role emphasizes accuracy, timely decisions, and customer service in a high-volume setting.

Candidates should be detail-oriented, capable of working independently, and prepared for ongoing professional growth in the health insurance field.

Qualifications

• Three years of social services experience; OR
• Six years of full-time experience in any field; OR
• A bachelor's degree.

Responsibilities

• The Medicaid Analyst determines eligibility for health insurance to members and applicants via multiple channels (electronic, mail, email, in person or telephone).
• Interviews clients, reviews verification documents, and applies policy to determine Medicaid eligibility.
• Interprets federal/state policies and applies them to each program; conducts investigations as needed.
• Works in a high-volume call-center style environment and meets deadlines with attention to accuracy.

Skills

Communicating Effectively

Demonstrating Accountability

Following Policies and Procedures

Education

Bachelor's degree

Job description

The Medicaid Analyst (MA) position with the State of Louisiana Department of Health requires thorough knowledge of Medicaid policy and procedures to determine eligibility for health insurance for members and applicants through multiple channels. The role emphasizes accuracy, timely decisions, and customer service in a high-volume setting.

Candidates should be detail-oriented, capable of working independently, and prepared for ongoing professional growth in the health insurance field.