Medicaid Data & Office Support Assistant III

JCI; Smithfield (NC); On-site; USD 32,000 - 44,000; Full time

Job summary

Johnston County Department of Social Services seeks a Processing Assistant III to provide office support and data entry duties, including mail flow and document management. Proficiency in Word, Excel, Docs and Sheets is essential, with a focus on accuracy and timely reporting.

The role involves coordinating with staff, scheduling, and occasional receptionist duties; a valid NC driver’s license and ability to lift 30 lbs are required. This is a full-time position with equal opportunity employment.

Qualifications

• High School Diploma or equivalent and one year of office assistant/secretarial experience.
• Associates Degree with extensive advanced experience in Microsoft Office and Google Workspace.
• Executive assistant experience preferred.

Responsibilities

• Provide a variety of office support and technical assistance to accomplish mail flow throughout the agency.
• Receiving, prepping and scanning mail into the electronic data management system.
• Interacting with internal and external customers regarding supply requests and orders.
• Ensure timeliness and documentation requirements are maintained as mandated by State and County regulations.
• Cross-train to serve as receptionist and rotate mail pickup/delivery as needed.
• Lift at least 30lbs and possess a valid North Carolina driver’s license.

Skills

Professionalism

Multi-tasking

People-oriented

Verbal communication

Written communication

Organization

Attention to detail

Customer interaction

Confidentiality

Teamwork

Education

High School Diploma or GED

Associates Degree preferred

Tools

Microsoft Office

Google Workspace

Microsoft Excel

Google Docs/Sheets

Job description

Johnston County Department of Social Services seeks a Processing Assistant III to provide office support and data entry duties, including mail flow and document management. Proficiency in Word, Excel, Docs and Sheets is essential, with a focus on accuracy and timely reporting.

The role involves coordinating with staff, scheduling, and occasional receptionist duties; a valid NC driver’s license and ability to lift 30 lbs are required. This is a full-time position with equal opportunity employment.