Medicaid Client Support Specialist

BCforward; Austin (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

A leading personnel solutions organization is looking for a candidate to assist Medicaid clients and providers with questions related to eligibility and claims. The role requires excellent communication skills, a courteous demeanor, and the ability to document encounters clearly. Candidates should be prepared for extensive training and meet individual performance standards. This position is based in Austin, Texas and offers opportunities for growth within the organization.

Qualifications

• Excellent communication skills.
• Ability to handle inquiries with courtesy.
• Strong problem-solving abilities.

Responsibilities

• Provide assistance to Medicaid Clients and Providers regarding eligibility and claims.
• Respond to phone inquiries promptly and courteously.
• Document encounters in online logs.

Job description

A leading personnel solutions organization is looking for a candidate to assist Medicaid clients and providers with questions related to eligibility and claims. The role requires excellent communication skills, a courteous demeanor, and the ability to document encounters clearly. Candidates should be prepared for extensive training and meet individual performance standards. This position is based in Austin, Texas and offers opportunities for growth within the organization.