Medicaid Account Manager

Luxottica; Mason (OH); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off

Job summary

EyeMed, part of EssilorLuxottica, is seeking a Market Manager – Reseller, Medicaid to develop strategic relationships and manage support for multiple state Medicaid programs via reseller partners. The role drives membership, retention, revenue and profitability while aligning benefits with state requirements and market competitiveness.

You will influence internal teams and represent client needs across EyeMed and its partners.

Qualifications

• 5+ years account management experience, preferably within government programs.
• Exceptional verbal and written professional communication skills.
• Strong presentation skills and executive presence.
• Strong analytical and project management skills.
• Demonstrated successful results and accomplishments in account management-based role.
• Experience in building and negotiating contract terms with large, complex clients.

Responsibilities

• Builds and maintains strong relationships cross-functionally within Medicaid health plan partners at multiple levels.
• Supports strategic business plans focused on retention, growing business, and achieving financial targets for assigned Strategic Partner.
• Serves as a thought leader and vision care expert internally and externally to develop innovative processes / successes.
• Consults with external Strategic Partner stakeholders to identify and achieve goals of both EyeMed and the Strategic Partner organizations.
• Successfully represents client needs within internal organization and influences key internal teams to achieve client focused expectations and implement client requests.
• Collaborates with Medicaid state partners to ensure benefits are aligned with state requirements and are also competitive in the market.
• Supports compliance efforts including State and/or client delegation audits
• Maintains solid understanding and ensures consistent delivery of Strategic Partner’s ongoing operational and reporting requirements and expectations.
• Successfully manages client initiatives internally, while maintaining excellent communication skills to external partners.
• Serves as the primary point of contact for client service needs, researching, analyzing, and driving for resolution in collaboration with internal partners.
• Creates and presents external facing presentations of metrics, projects, and trends and acts as the vision expert for the partner(s).

Skills

Account management

Verbal communication

Written communication

Presentation skills

Analytical skills

Project management

Contract negotiations

Job description

At EyeMed, we have a unique perspective on vision benefits. By listening and staying curious, we create innovative vision benefits that are a joy to use.

Our mission is to help people see life to the fullest—and our commitment goes beyond vision benefits. Our passionate employees proudly support the OneSight EssilorLuxottica Foundation, a leading not-for-profit organization with a 100% focus on eradicating the world’s vision crisis.

EyeMed is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting‑edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn.

JOB DESCRIPTION

GENERAL FUNCTION

The Market Manager – Reseller, Medicaid is responsible for developing strategic relationships and managing ongoing support of multiple state Medicaid programs administered by our reseller partners. This role fosters relationships with internal and external stakeholders, supports operational needs and implements growth objectives of the assigned line of business within our strategic partner. The Market Manager helps to achieve annual membership, retention, revenue and profitability goals. EyeMed’s Strategic Partner segment includes many large national and regional health and/or specialty insurance plans.

MAJOR DUTIES AND RESPONSIBILITIES

• Builds and maintains strong relationships cross-functionally within Medicaid health plan partners at multiple levels.
• Supports strategic business plans focused on retention, growing business, and achieving financial targets for assigned Strategic Partner.
• Serves as a thought leader and vision care expert internally and externally to develop innovative processes / successes.
• Consults with external Strategic Partner stakeholders to identify and achieve goals of both EyeMed and the Strategic Partner organizations.
• Successfully represents client needs within internal organization and influences key internal teams to achieve client focused expectations and implement client requests.
• Collaborates with Medicaid state partners to ensure benefits are aligned with state requirements and are also competitive in the market.
• Supports compliance efforts including State and/or client delegation audits
• Maintains solid understanding and ensures consistent delivery of Strategic Partner’s ongoing operational and reporting requirements and expectations. Provides direct support for required reporting and other client deliverables.
• Successfully manages client initiatives internally, while maintaining excellent communication skills to external partners.
• Serves as the primary point of contact for client service needs, researching, analyzing, and driving for resolution in collaboration with internal partners.
• Creates and presents external facing presentations of metrics, projects, and trends and acts as the vision expert for the partner(s).

BASIC QUALIFICATIONS

• 5+ years account management experience, preferably within government programs
• Exceptional verbal and written professional communication skills
• Strong presentation skills and executive presence
• Strong analytical and project management skills
• Demonstrated successful results and accomplishments in account management-based role
• Experience in building and negotiating contract terms with large, complex clients

PREFERRED QUALIFICATIONS

• Experience working with government programs – ideally Medicaid
• Experience in the health insurance field with exposure to managed care
• Working knowledge of Medicaid regulations, standards, and processes

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or [e-mail] .

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

Nearest Major Market: Cincinnati
Job Segment: Medicaid, Manager, Social Media, Healthcare, Management, Marketing

Provider

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