Medicaid/ACA Enrollment Specialist — On-Site Tampa

American Exchange; Tampa (FL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

On-site role at partner clinics

Competitive salary

Benefits after 90 days

Training and ongoing support

Growth opportunities

Job summary

American Exchange in Tampa, FL seeks a Medicaid/ACA Enrollment Specialist to assist patients with eligibility screening, applications, and enrollment. The role involves on-site interaction with clinics, state agencies, and enrollment teams to ensure timely coverage and renewals.

The ideal candidate has experience with Medicaid/ACA enrollment, healthcare eligibility, and patient financial services, with a passion for helping underserved populations access care.

Qualifications

• 2+ years of experience in Medicaid/ACA enrollment or related healthcare administration.
• Experience completing Medicaid/ACA applications and navigating state eligibility systems preferred.
• Ability to explain complex eligibility requirements clearly and compassionately.
• Experience working with hospitals, clinics or health centers preferred.

Responsibilities

• Screen Medicaid and ACA eligibility and assist with applications.
• Review income, household size, residency and immigration status for eligibility.
• Gather verification documents and monitor application status.
• Assist with renewals, redetermination, and coverage changes.
• Coordinate with providers and enrollment teams to minimize delays.

Skills

Strong communication

Organizational skills

Customer service

Problem solving

Education

High school diploma or GED

Associate or Bachelor's degree in healthcare administration or related field

Tools

Electronic health records

Enrollment portals

CRM systems

Microsoft Office & Google Workspace

Job description

American Exchange in Tampa, FL seeks a Medicaid/ACA Enrollment Specialist to assist patients with eligibility screening, applications, and enrollment. The role involves on-site interaction with clinics, state agencies, and enrollment teams to ensure timely coverage and renewals.

The ideal candidate has experience with Medicaid/ACA enrollment, healthcare eligibility, and patient financial services, with a passion for helping underserved populations access care.