Media Sales Executive

National World; United States; Hybrid; USD 33,000 - 56,000; Full time

Benefits offered by this job

Hybrid working

Modern office in Sheffield

No weekend work

SMART holidays

Cycle to work

Job summary

National World is seeking a self-motivated Media Sales Executive to join our team in Sheffield. You will sell our multimedia portfolio to lapsed, new and current customers, contacting them via outbound calls and emails to become their media partner and deliver creative advertising solutions.

Your role includes planning to exceed revenue targets, understanding client needs, delivering effective media propositions, and reviewing campaigns to ensure high customer satisfaction.

Qualifications

• Outsbound sales experience with new and existing clients.
• Strong teamwork and flexible approach.
• Excellent organisational and prioritisation abilities.
• Clear verbal and written communication skills.
• Proven outstanding customer service.

Responsibilities

• Developing a sales activity plan to exceed revenue targets and KPIs.
• Understanding customer needs and matching them to the product range.
• Delivering a compelling media sales proposition over the phone.
• Reviewing advertising campaigns with customers to ensure satisfaction.
• Providing outstanding customer care and educating customers on new products.

Skills

Outbound sales

Team player

Organisational skills

Communication skills

Customer service

Job description

We are currently looking for a self-motivated and enthusiastic Media Sales Executive to join our team in Sheffield.

You will be selling our multimedia product portfolio to lapsed, new and current customers. You will contact customers through outbound calling/emails and will become their media partner, creating creative solutions for their advertising needs.

Your duties will include (but are not restricted to):

• Developing a sales activity plan that will exceed the revenue targets and KPIs to include required number of calls with both new and existing clients
• Developing a clear understanding of the customer's business needs by following quality conversations, and then matching needs to the product range
• Creating and delivering an effective media sales proposition over the phone that meets the customer's needs and the Group objectives
• Actively reviewing advertising campaigns with the customer on a regular basis to ensure needs are met and a high level of customer satisfaction is achieved
• Delivering outstanding customer care
• Educating customers in the new products and propositions that will enhance their business performance
• Ensuring effective communication channels exist both externally and internally to ensure the customer and business needs are achieved

We are looking for someone who will support a culture where the focus is on delivering the highest standard of customer service to ensure an excellent customer experience. You will need to demonstrate a positive can do attitude and be able to work as part of a team and on your own initiative.

Key experience needed

• Outbound sales
• Strong team player, engaging, confident and flexible in approach, with a passion for quality
• Excellent organisational skills with the ability to prioritise
• Strong communication skills - both verbal and written
• Outstanding customer service skills

National World is a national, regional and local multimedia organisation based in the UK. We are the UK's fastest growing regional publisher and provide news and information services to our communities through our portfolio of publications and websites.

Benefits

• Hybrid working - Three days based in our Sheffield office, two days working from home (after probation has been completed)
• Modern office facilities in the centre of Sheffield. A rooftop bar bringing Ibiza style vibes (when the weather allows!). It has two bars, a VIP area and great views
• On site Barista with free coffee
• No weekend working
• SMART holidays - option to buy additional holidays
• Cycle to work scheme

National World is committed to creating a diverse and inclusive environment as an equal opportunity employer. All applicants will receive consideration for employment without regard to race, religion, gender, sexual orientation, disability or age. Consideration will be given to flexible working and job share options for all roles.