Media Operations Manager

NCL Bahamas Ltd.; Ohio; On-site; USD 70,000 - 100,000; Full time

Job summary

Norwegian Cruise Line Holdings Ltd. is seeking a Marketing professional to support Paid Media and SEO initiatives across domestic and international markets.

The role covers end-to-end campaign execution, creative briefing, quality control, and performance reporting, with ownership of the blog development process from briefing to publication. The position requires a Bachelor’s degree and at least five years in marketing, media, or related fields, focusing on digital channels, partnerships, and

Qualifications

• Bachelor’s Degree in Business, Communications, Advertising, or related field or equivalent experience.
• Minimum five years in marketing, media, advertising, digital marketing, social media, SEO, partnerships, or related fields.

Responsibilities

• Support Paid Media and SEO initiatives to drive awareness, engagement and bookings.
• Coordinate campaign timelines, assets, approvals, and deliverables with internal teams, agencies and partners.
• Assist with Paid Media setup, trafficking, tagging, and performance reporting.
• Own the SEO blog development process from briefing to publishing and optimization.
• Collaborate with SEO Manager on GEO, SEO, and Digital PR priorities.

Skills

Project management

Analytical skills

Communication

Organizational skills

Digital marketing

SEO knowledge

Paid media

Cross-functional teamwork

Education

Bachelor’s Degree

Job description

GROW YOUR CAREER WITH US

At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent. Our brands deliver vacations of a lifetime with innovative product offerings, a high level of service and unique guest experiences aboard each vessel and we’re continually seeking applicants who are passionate about hospitality and committed to being their personal best. As you learn more about our company, we think you will agree that there is no better time than now to become a member of the NCLH family!

JOB SUMMARY

Support the execution of media initiatives across Paid Media and SEO, leading the end-to-end operational process for promotional Paid Media campaigns across domestic and international markets. This includes creative briefing, quality control, campaign execution, and performance reporting. Partner with the SEO team by owning the end-to-end blog development process, from initial briefing through to publishing.

POSITION RESPONSIBILITIES

• Support the execution of Paid Media and SEO initiatives that drive awareness, engagement, and bookings.
• Coordinate promotional Paid Media campaign timelines, creative assets, approvals, and deliverables across internal teams, agencies, and external partners.
• Support Paid Media campaign setup, quality control, trafficking coordination, tagging, optimization, and performance reporting.
• Own the SEO blog development process, including project briefing, quality control, stakeholder feedback, publishing, optimization, and reporting.
• Partner with the SEO Manager on ad hoc initiatives supporting GEO, SEO, and Digital PR priorities.
• Collaborate with Paid Media Senior Specialists to maintain campaign documentation, naming conventions, taxonomy requirements, project plans, and marketing calendars.
• Develop recurring reports and dashboards to monitor campaign performance and track business results.
• Partner with the Paid Media Manager and Senior Specialists on international projects, campaign execution, and reporting.
• Collaborate cross-functionally with Media, CRM, Social, Creator, PR, Revenue Management, Brand, and Analytics teams to support integrated marketing initiatives.
• Identify and implement process improvements that increase efficiency, consistency, and speed to market.
• Performs other related duties as assigned.

QUALIFICATIONS

DEGREE TYPE: Bachelor’s Degree. FIELD(S) OF STUDY: Business, Communications, Advertising, or a related field, or an equivalent combination of education and relevant experience.

EXPERIENCE: Minimum five years of experience in marketing, media, advertising, digital marketing, social media, SEO, partnerships, influencer marketing, or related fields.

COMPETENCIES & SKILLS

• Strong project management, communication, analytical, and organizational skills, with the ability to drive initiatives from planning through execution.
• Working knowledge of key digital marketing channels, including paid media, SEO, social media, influencer marketing, strategic partnerships, and marketing measurement.
• Ability to collaborate effectively across cross-functional teams, manage multiple priorities, and thrive in a fast-paced environment.

ABOUT NCLH

Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands. The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destination each year.

LEARN MORE ABOUT OUR COMPANY:

• At a Glance
• Brand Overview: Norwegian Cruise Line
• Oceania Cruises
• Regent Seven Seas Cruises
• New Releases

EQUAL OPPORTUNITY EMPLOYER

It is Norwegian Cruise Line Holding’s policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

We’re thrilled you’re here to explore career opportunities with our team. If you're driven and enjoy thriving in an environment that values People Excellence, you’re in the right place! We’re incredibly proud of our team and the meaningful work we do every day. Our culture is built on Innovation, Collaboration, Transparency and Passion; our key Value Anchors that continue to drive our success and shape our future. We’re excited to learn more about your background and experiences, and to see where this journey might take us together. Please introduce yourself and let’s get connected.

Our team is committed to People Excellence and we make it our business to ensure that we recruit the best and the brightest talent to be a part of our growing company. If you’re ready to take your career to the next level and collaborate with our team in driving innovation, guest experiences and operational excellence, then NCLH is the place for you!

Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company that operates Norwegian Cruise Line, Oceania Cruises and Regent Seven Seas Cruises. With a combined fleet of 34 ships and itineraries to approximately 700 destinations worldwide, NCLH has exciting plans to expand our business in the years ahead. We expect to add 13 additional ships across the three brands through 2036. To learn more about our brands, please visit: https://www.nclhltd.com/brands Norwegian Cruise Line https://youtu.be/_xCrwYz_7e8 Oceania Cruises https://youtu.be/E_aptk9QNvE Regent Seven Seas Cruises https://youtu.be/irx8sLBX0Sc