MedBox Processor I

AmeriPharma; Laguna Hills (CA); Presencial; USD 33.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, vision

Life insurance

401k program

PTO and sick leave

Growth opportunities

Casual Fridays

Team-building events

Descripción de la vacante

AmeriPharma in Laguna Hills, CA is seeking a detail-oriented MedBox Processor to support pharmacy operations by accurately processing prescriptions and communicating with patients and providers. The ideal candidate will thrive in a fast-paced environment and deliver exceptional patient care.

This on-site role requires strong communication, excellent customer service, and a commitment to accurate workflow. Schedule is 8 hours, Monday–Friday with rotating Saturdays; pay is $24–$28 hourly DOE.

Formación

• High school diploma or equivalent.
• 6 months to 1+ year of pharmacy experience.
• Excellent customer service skills and communication.

Responsabilidades

• Enter and update patient and prescription information accurately in the pharmacy system.
• Process new patient setups, prescriptions, refills, and order changes timely.
• Communicate with patients, caregivers, and facilities by phone, email, and text.
• Coordinate with prescribers and other pharmacies for transfers and requests.
• Verify insurance information and assist with billing issues.
• Answer patient questions and follow up until resolved.

Conocimientos

Customer service

Communication skills

Attention to detail

Team player

Fast-paced environment

Adaptability

Typing speed

Educación

High school diploma or equivalent

Descripción del empleo

About AmeriPharma

AmeriPharma is a rapidly growing healthcare company where you will have the opportunity to contribute to our joint success on a daily basis. We value new ideas, creativity, and productivity. We like people who are passionate about their roles and people who like to grow and change as the company evolves.

AmeriPharma’s Benefits

• Full benefits package including medical, dental, vision, life that fits your lifestyle and goals
• Great pay and general compensation structures
• Employee assistance program to assist with mental health, legal questions, financial counseling etc.
• Comprehensive PTO and sick leave options
• 401k program
• Plenty of opportunities for growth and advancement
• Company sponsored outings and team-building events
• Casual Fridays

Job Summary

AmeriPharma is seeking a detail-oriented and customer-focused MedBox Processor to join our team. In this role, you will play a critical part in supporting MedBox pharmacy operations by accurately processing prescriptions, communicating with patients and healthcare providers, and ensuring a smooth and efficient workflow. The ideal candidate will thrive in a fast-paced environment, possess strong communication skills, and be committed to delivering exceptional patient care.

Schedule Details

• On-Site, Laguna Hills, CA.
• 8 hour shift/40 hours a week within hours of operations: Monday - Friday 6:00am-6:00pm, rotating Saturdays 7:30am-4:00pm
• $24 to $28 Hourly, DOE

Duties and Responsibilities

• Enter and update patient and prescription information accurately in the pharmacy's computer system.
• Process new patient setups, new prescriptions, refills, and order changes accurately and on time.
• Communicate with patients, caregivers, and facilities by phone, email, and text about their prescriptions, orders, and accounts.
• Communicate with prescriber offices and other pharmacies to obtain and follow up on new prescription and transfer requests.
• Verify insurance information and help resolve billing and coverage issues.
• Answer patient questions and follow up until each one is resolved.
• Document your work clearly and keep your assigned work current.
• Work in the area you are assigned to, which may include setting up new patients, handling refills and order changes for current patients, billing and insurance, or answering and following up on patient calls and messages.

Preferred Qualifications

• Excellent customer service skills
• Excellent verbal and written communication
• Strong attention to detail
• Team player
• Able to work and thrive in a fast-paced environment
• Flexible and adaptable to change
• Ability to type at least 40 WPM

Education/Experience Requirements

• High school diploma or equivalent
• 6 months to 1+ year of pharmacy experience

AmeriPharma’s Mission Statement

Our goal is to achieve superior clinical and economic outcomes while maintaining the utmost compassion and care for our patients. It is our joint and individual responsibility daily to demonstrate to outpatients, prescribers, colleagues, and others that We Care!

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is continuously required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 20 pounds and occasionally lift/or move up to 30 pounds. Specific vision abilities required by this job include close vision, peripheral vision, depth perception and the ability to adjust focus.

EEO Statement

The above statements are intended to describe the work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The duties and responsibilities of this position are subject to change and other duties may be assigned or removed at any time. AmeriPharma values diversity in its workforce and is proud to be an AAP/EEO employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, age, protected veteran status, or based on disability or any other legally protected class.