MedAsst-Patient Serv Spec

Boston Medical Center (BMC); Boston (MA); On-site; USD 25,000 - 34,000; Full time

Job summary

Boston Medical Center is seeking a Medical Assistant/Patient Service Specialist to join the clinical and administrative team in our ambulatory practice. You will prep patients, take vitals, enter data into the EMR, and support the provider during visits.

This full-time role requires strong customer service, excellent communication, and the ability to work independently with minimal supervision. A Certified Medical Assistant certification is preferred and a medical assistant program is

Qualifications

• High School Diploma or equivalent; no prior experience required.
• Preferred: completion of an approved medical assistant program.
• Certified Medical Assistant certification preferred.
• Strong customer service and communication skills; ability to work independently.

Responsibilities

• Rooms patients and prepares them for provider visits.
• Takes vital signs and records entering data into EMR.
• Records patient history and insurance information into EMR.
• Schedules appointments and manages pre-visit planning.
• Administers vaccines and medications as ordered; supports providers.

Skills

Customer service

Communication

Independence

Education

High School Diploma or equivalent

Approved medical assistant program

Job description

Position Summary

Under the supervision of the Practice Manager, the Medical Assistant/ Patient Service Specialist will function as a member of the clinical and administrative team and complete assigned daily clinical and administrative operations to ensure smooth day-to-day operations in the physician practice. This includes medical/nursing support to provider staff in the ambulatory setting, prepping the patient and seeing them through the entirety of their visit; as well as some responsibilities of the Patient Service Specialist role.

Position Summary

Under the supervision of the Practice Manager, the Medical Assistant/ Patient Service Specialist will function as a member of the clinical and administrative team and complete assigned daily clinical and administrative operations to ensure smooth day-to-day operations in the physician practice. This includes medical/nursing support to provider staff in the ambulatory setting, prepping the patient and seeing them through the entirety of their visit; as well as some responsibilities of the Patient Service Specialist role.

Position: Medical Assistant

Department: Patient Service Spec

Schedule: Full Time

Essential Responsibilities / Duties

• Rooms patients and prepares the patient for the provider visit.
• Takes vital signs as necessary. Responsible for accurate blood pressures, temperature, pulse, pulse oximetry, weight, height, respiratory rates and entering accurately into EMR.
• Record patient history, chief complaint, pharmacy information, prescription list, etc. into EMR for physical.
• Obtains required consents, completes required forms as needed for specific visit types.
• Performs office testing as needed. Required to perform controls on certain in-office tests.
• Performs EKGs as ordered.
• Chaperones Providers as required.
• Administers vaccines and medications as ordered by provider following BMC policies.
• Stocks rooms and monitors expiration of supplies in exam rooms.
• Assists with incoming calls as needed by answering, triaging, and routing telephone calls appropriately as needed.
• Registers patients in EMR and verifies information including demographics and obtains accurate health insurance information. Conduct eligibility checks to ensure insurance is reflected accurately.
• Schedules patients' appointments and appropriate testing for patients as directed.
• Follows scheduling rules and direct schedules patient visits in other practices.
• Performs pre-visit planning daily for all upcoming scheduled appointments.
• Performs outreach to select patient groups as directed for patient care and quality and schedules specialty appointments and testing as required.
• Responsible for informing manager of all clinical or administrative supply needs or assisting with ordering.
• Responsible for obtaining prior authorizations and/or insurance referrals as per practice need.

(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required)

JOB REQUIREMENTS

Required Education And Experience

• High School Diploma or equivalent. No prior experience required

PREFERRED EDUCATION AND EXPERIENCE (If none, please enter “N/A”):

• Education from approved medical assistant program.
• One to three years of medical assistant experience

CERTIFICATIONS, LICENSES, REGISTRATIONS REQUIRED (If none, please enter “N/A”):

• NA

CERTIFICATIONS, LICENSES, REGISTRATIONS PREFERRED (If none, please enter “N/A”):

• Certified Medical Assistant Certification.

KNOWLEDGE, SKILLS & ABILITIES (KSAs) (If none, please enter “N/A”):

• Strong customer service skills.
• Excellent communication and interpersonal skills required.
• Must be able to work independently with little supervision

Compensation Range

$17.79- $25.00

This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.

NOTE

This range is based on Boston-area data, and is subject to modification based on geographic location.

Equal Opportunity Employer/Disabled/Veterans