Med-Only WC Claims Specialist — Service & Support

Arthur J. Gallagher & Co.; Oklahoma City (OK); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits programs

Career development opportunities

Collaborative, people-first culture

Global reach with local impact

Job summary

Gallagher Bassett is seeking a Claims Medical Only Representative to provide administrative, claim, and customer support. You’ll join a team focused on accuracy, empathy, and outcomes while handling claims in collaboration with clients and claimants.

The role emphasizes learning how processes work, working with a team, and delivering reliable service with integrity. A supportive environment and opportunities for growth are highlighted.

Qualifications

• High School Diploma or GED is required.
• Minimum of 1 year related experience.
• Licensed/certified in all states where claims are handled.
• Knowledge of claims investigation, settlement procedures, state laws, and industry practices.
• Experience with claims software.

Responsibilities

• Communicate effectively with claimants and clients to build relationships.
• Set reserves, process payments, and document file activity with clients, claimants, vendors, and internal/external resources.
• Provide fair, timely claim disposition per standards.
• Use analytical skills to resolve issues involved in handling claims.

Skills

Claims handling

Communication skills

Legal/state knowledge

Tools

Claims software

Job description

Gallagher Bassett is seeking a Claims Medical Only Representative to provide administrative, claim, and customer support. You’ll join a team focused on accuracy, empathy, and outcomes while handling claims in collaboration with clients and claimants.

The role emphasizes learning how processes work, working with a team, and delivering reliable service with integrity. A supportive environment and opportunities for growth are highlighted.