Med Assistant - CRU Casual AMB

cwi; Milwaukee (WI); On-site; USD 36,000 - 48,000; Full time

Job summary

Children's Wisconsin is a nationally recognized health system dedicated to the health and well‑being of children. The Medical Assistant supports pediatric care through pre-visit planning, patient intake, immunizations, and chart documentation.

The role emphasizes teamwork, EHR proficiency, and adherence to HIPAA in a fast-paced ambulatory setting, with opportunities to assist across locations as needed.

Qualifications

• High School diploma or GED/HSED required.
• Graduate of medical assistant program preferred; 6 months patient care experience acceptable.
• Experience in primary, urgent, or pediatric care preferred.
• BLS certification required.
• CMA certification preferred.

Responsibilities

• Perform Pre-Visit Planning to ensure visit efficiencies and identify care gaps.
• Greet patients and manage clinic flow to exam rooms and maintain a welcoming environment.
• Assist provider in exams, administer medications and immunizations, and assist with procedures.
• Collect and document patient information including vitals, health screenings, allergies, and home medications.
• Maintain HIPAA compliance and confidentiality; support clinic operations and supplies.

Skills

CMA-Certified Medical Assistant

EHR proficiency

Teamwork

Customer service

Education

High School diploma or GED/HSED

Graduate of medical assistant program

Tools

EHR systems

Job description

At Children's Wisconsin, we believe kids deserve the best.

Children's Wisconsin is a nationally recognized health system dedicated solely to the health and well‑being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.

Essential Functions

• Adheres to all Children's Wisconsin (CW) procedures and standards. Ensures confidentiality to our customers by creating and maintaining a secure and trusting environment; maintains HIPAA compliance. Provides exceptional care to patients and families to fulfill our patient experience promise.
• Performs Pre-Visit Planning prior to clinic appointments to ensure visit efficiencies and identify care gaps
• Maintains a clean, organized environment and prepares exam rooms to meet safety and clinical requirements.
• Greets patient and family in a welcoming manner, directs patients and families to exam rooms. Maintains clinic flow, monitoring patient location and wait time.
• Assists with the collection and documentation of patient information such as: vitals, measurements, health screenings, allergies, and home medications. Reports any observations or concerns to the nurse or provider.
• Assists the provider in the exam process, administers medications, immunizations and assists with procedures including capillary and peripheral blood draws as directed.
• Communicates with providers, leaders, and staff to maintain clinic operations. Alerts provider or Registered Nurse (RN) of any patient needing immediate assistance.
• Communicates with clinic leader about the quantity of supplies that equipment needed for patient care is available at all times for the clinic needs.
• Prepares for clinic by completing paperwork procedures, assuring all necessary information, prior authorizations or pre-certifications, etc. Assists with customer service representative duties as needed.

Education

• High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED) required
• Graduate of medical assistant program, preferred. In lieu of this education, 6 months of experience in a patient care role would be considered. preferred

Experience

• Experience in a primary care, urgent care, or specialty care pediatric setting preferred
• Experience in administering immunizations and other injections preferred
• Experience with pediatric patients preferred

Knowledge, Skills and Abilities

• Ability to work with a diverse patient population to promote a culturally competent environment.
• Requires flexibility of time and duties in order to work in a fast paced environment.
• Ability to work independently as well as within a team.
• Electronic Health Record proficiency preferred.
• Ability to assist and support other ambulatory care locations as requested by leaders.
• Night and/or weekend hours may be required during high volume or viral surge periods where additional patient access is needed.

Licenses and Certifications

• CMA-Certified Medical Assistant - American Association of Medical Assistants preferred
• BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross/National Safety Council required

Patient Care Responsibility: Provides care appropriate to patient population and as described in applicable policies and procedures.

Clinic Schedule

• 4 shifts per month minimum
• Shifts would fall on weekdays, 1st shift
• No weekends, evenings, or holidays

Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.

Certifications/Licenses

• BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross/National Safety Council