Med Assistant - CRU Casual AMB

CHS Children's Hospital and Health System, Inc.; United States; On-site; USD 37,000 - 60,000; Full time

Job summary

Children’s Wisconsin seeks dedicated Medical Assistant staff to support pediatric primary and specialty care. Responsibilities include pre-visit planning, patient check-in, vitals collection, immunizations, and assisting providers during exams in a fast-paced clinic.

Ideal candidates will have a high school diploma or GED/HSED, CMA certification preferred, and 6 months of patient care experience. The role expects flexibility for shifts including some night/weekend coverage as needed.

Qualifications

• High School diploma or GED/HSED required.
• Graduate of medical assistant program preferred.
• In lieu of education, 6 months experience in patient care would be considered.

Responsibilities

• Adheres to CW procedures and standards.
• Maintains HIPAA compliance and confidentiality.
• Provides care to patients and families to fulfill patient experience promise.
• Performs pre-visit planning to ensure visit efficiencies and identify care gaps.
• Maintains clean, organized exam rooms and safety compliance.
• Greets patients and families and directs them to exam rooms.
• Maintains clinic flow and monitors wait times.
• Collects and documents patient information (vitals, health screenings, allergies).
• Communicates with providers and staff to maintain clinic operations.
• Assists with exam process, administers medications and immunizations as directed.

Skills

HIPAA compliance

Patient care

Communication

Teamwork

Flexibility

Education

High School diploma or GED/HSED

Medical assistant program graduate

6 months patient care experience

Job description

At Children’s Wisconsin, we believe kids deserve the best. Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country. We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country.

Essential Functions

• Adheres to all Children’s Wisconsin (CW) procedures and standards.
• Ensures confidentiality to our customers by creating and maintaining a secure and trusting environment; maintains HIPAA compliance.
• Provides exceptional care to patients and families to fulfill our patient experience promise.
• Performs Pre-Visit Planning prior to clinic appointments to ensure visit efficiencies and identify care gaps
• Maintains a clean, organized environment and prepares exam rooms to meet safety and clinical requirements.
• Greets patient and family in a welcoming manner, directs patients and families to exam rooms.
• Maintains clinic flow, monitoring patient location and wait time.
• Assists with the collection and documentation of patient information such as: vitals, measurements, health screenings, allergies, and home medications.
• Reports any observations or concerns to the nurse or provider.
• Assists the provider in the exam process, administers medications, immunizations and assists with procedures including capillary and peripheral blood draws as directed.
• Communicates with providers, leaders, and staff to maintain clinic operations.
• Alerts provider or Registered Nurse (RN) of any patient needing immediate assistance.
• Communicates with clinic leader about the quantity of supplies that equipment needed for patient care is available at all times for the clinic needs.
• Prepares for clinic by completing paperwork procedures, assuring all necessary information, prior authorizations or pre-certifications, etc.
• Assists with customer service representative duties as needed.

Education

• High School graduate or Certificate of General Educational Development (GED) or High School Equivalency Diploma (HSED) required
• Graduate of medical assistant program, preferred.
• In lieu of this education, 6 months of experience in a patient care role would be considered. preferred

Experience

• Experience in a primary care, urgent care, or specialty care pediatric setting preferred
• Experience in administering immunizations and other injections preferred
• Experience with pediatric patients preferred

Knowledge, Skills and Abilities

• Ability to work with a diverse patient population to promote a culturally competent environment.
• Requires flexibility of time and duties in order to work in a fast paced environment.
• Ability to work independently as well as within a team.
• Electronic Health Record proficiency preferred.
• Ability to assist and support other ambulatory care locations as requested by leaders.
• Night and/or weekend hours may be required during high volume or viral surge periods where additional patient access is needed.

Licenses and Certifications

• CMA-Certified Medical Assistant - American Association of Medical Assistants preferred
• BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross/National Safety Council required

Certifications/Licenses

BLS-Basic Life Support Healthcare Provider - American Heart Association/American Red Cross/National Safety Council Dedicated solely to the health and well-being of children We are the region's only independent healthcare system dedicated solely to the health and well-being of children. In Milwaukee and throughout the state, we provide kids and their families a wide range of care and support - everything from routine care for ear aches or sore throats to life saving advances and treatment options. Our academic partner, The Medical College of Wisconsin, brings many of the nation's most well-respected doctors to our team. Together we work to ensure that every child and family we serve receives nothing but the best. Learn more about our affiliation with the Medical College of Wisconsin and the power of academic medicine.

Patient Care Responsibility

Provides care appropriate to patient population and as described in applicable policies and procedures.

Clinic Schedule

4 shifts per month minimum Shifts would fall on weekdays, 1st shift No weekends, evenings, or holidays

Children's Wisconsin is an equal opportunity / affirmative action employer.

We are committed to creating a diverse and inclusive environment for all employees.

We treat everyone with dignity, respect, and fairness.

We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.