Mechanical Service Technician (Beverage Equipment) Michigan (SP)

Beverage Systems, Inc; Sterling Heights (MI); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, dental and vision

Retirement

EAP Benefits

Paid-Time-Off

Company cell phone

Job summary

Beverage Systems, Inc is seeking a field service technician to diagnose, restore, and repair beverage equipment at customer locations across Michigan. You will install, repair, and maintain equipment, communicating with dispatch and customers to ensure service quality.

The role requires travel with occasional overnight stays, strong customer service skills, and the ability to work with electrical, plumbing, and mechanical systems in a busy environment.

Qualifications

• Must have some electrical troubleshooting knowledge.
• Able to read volts, amps, ohms, and continuity on multimeters.
• Must provide your own general tools; specialty industry tools may be loaned by the company.

Responsibilities

• Install, repair and maintain commercial beverage equipment at customer locations.
• Troubleshoot problems, replace parts, test and adjust equipment.
• Maintain productive communication with dispatch and customers; adhere to safety and regulatory standards.
• Document service calls accurately and complete field service reports.
• Cover emergency calls on weekends as needed by management.

Skills

Electrical troubleshooting

Read volts/amps/ohms on multimeters

General tools usage

Customer service mindset

Tools

Multimeter

Job description

Beverage Systems has been a family owned business since 1988. We are dedicated to bringing exceptional service to the dispensed beverage industry. Whetherit is a full service, equipment and sales support program or a standard service call program, Beverage Systems uses technology,experience, and drive to make our customer's beverage program a success!

We are looking for talented individuals with a passion for customer service, attention to detail, and a desire to apply their technical skills throughout a busy work day. You will spend most of your day in the Michigan area servicing customers, troubleshooting, and working with our regional dispatch team. There will be times that overnight and traveling will be required based on business need. This role will require interaction with various businesses including retail, hospital, and educational institutions, looking for strong communication skills and enjoyment of working with the public.

Benefits Offered:

• Medical, dental and vision
• Retirement
• EAP Benefits
• Paid-Time-Off
• Company cell phone

Here is a brief description of the job:

The Technician will professionally diagnose, restore, and repair beverageequipment throughout the day.Responsible for properly installing, repairing and maintaining field beverage equipment. Must represent the company and its customers in a professional manner. Maintain an acceptable level of productivity related to the amount of completed calls.

Primary Responsibilities:

• Perform installations, repairs and maintenance on commercial beverage and related equipment at our customers location.
• Diagnose problems, replace or repair parts, test and make adjustments.
• Perform mechanic skills including, but not limited to, mechanical, electrical, plumbing, troubleshooting and repair of beverage equipment.
• Read and interpret equipment manuals and work orders to perform required maintenance and service.
• Demonstrate proper knowledge of equipment. Communicate with the supervisor when extra training may be needed.
• Use a variety of hand and power tools, electric meters and material handling equipment in performing duties.
• Comply with regulations and maintain a clean and orderly work area.
• Conduct yourself in a professional manner at all times while treating customers, driving company vehicles, etc. “Treat others how you would like to be treated”
• Fill out field service reports properly, legible and with as much information as possible. When eligible.
• Maintain frequent communication with the dispatcher to assure that the right information is relayed and entered into our system.
• Maintain company vehicles in good working condition, both mechanically and organized.
• Arrange for company vehicles to get routine maintenance and any required service. Make sure proper documentation is kept up-to-date and kept in company vehicles at all times.All repairs and service on vehicles covered by the company through our fleet management company.
• Fulfill all new and existing training requirements as set by service managers and/or technician development directors.
• Must be able to cover emergency calls on weekends on a rotating basis as laid out by the manager to satisfy the market needs.
• Other duties as assigned.

Qualifications & Requirements:

• Must be able to maintain a valid driver's license.
• Clean Driver Record
• Occasional Weekend Availability
• Must have some electrical troubleshooting knowledge.
• Be able to read volts, amps, ohms and continuity on multimeters.
• Must have some plumbing knowledge.
• Must provide your own general tools. Specialty industry tools provided to the technician on loan by the company.

Working Conditions:

Work includes long distance driving. Occasionally lifting of machinery and/or items that may exceed 75 lbs. Must be able to work overtime as requested by management, within reason.