Mechanical Sales Engineer

Proto Labs, Inc.; Boston (MA); Remote; USD 75,000 - 95,000; Full time

Job summary

A leading digital manufacturing company is seeking a Mechanical Sales Engineer to provide technical expertise for customer projects. This remote position involves evaluating specifications for CNC machining and 3D printing, collaborating with sales and engineering teams, and managing project requirements. Ideal candidates should have a BS in Engineering and 3+ years of relevant experience, especially in manufacturing. Join a team that values diversity and innovation.

Benefits

Health Insurance

Flexible Spending Accounts

Paid time off

401k with company match

Employee Stock Purchase Program

Qualifications

• 3+ years of applicable work experience or equivalent.
• Experience in design or quality in CNC machining.
• Customer-facing role experience preferred.

Responsibilities

• Review and validate quote requests for quality order intake.
• Deliver Design for Manufacturing feedback and innovative solutions.
• Serve as a technical resource during customer interactions.

Skills

CNC Machining

3D Printing

Customer Service

Technical Drawing Interpretation

Geometric Dimensioning and Tolerancing

Manufacturability Analysis

Education

BS in Engineering

Tools

CAD/CAM Software

Job description

Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are an equal opportunity employer, and we are committed to building a diverse team that feels they are valued in the workplace. So do you feel you do not meet every single requirement but still intrigued? We encourage you to still apply! You can help make our company even better. We do not discriminate based on race, color, national origin, sexual orientation, gender, age, mental or physical ability, or any way you represent yourself. We strongly believe diversity makes for more successful teams.

Why Protolabs?

We are the leaders in digital manufacturing. We hire doers, makers, and creative thinkers who tackle our roles with an entrepreneurial spirit. Our culture is centered around meaningful work that brings new and innovative products to market at unprecedented speeds. We are a diverse team that comes from all walks of life and take pride in our team who is smart, genuine, humble, and passionate about what we do. It's our people who fuel our creativity and make our culture feel like home.

This is a remote role based out of IL, MN, NC, or NH.

The Mechanical Sales Engineer effectively evaluates product specifications for moderately complex customer projects that could include CNC Machining, 3D Printing, or Sheet Metal projects, and provides technical expertise in support of selling and retaining Protolabs' Network services. This position is responsible for thorough review and evaluation of customers' technical drawings, 3D CAD data and RFQ's as required. Provide general review for project Statements of Work and quality requirements, while collaborating with downstream partners for selective coordination with Network manufacturing partners to fulfill product requirements and manage risk. Additionally, the Mechanical Sales Engineer provides direct technical expertise to Sales and external customers and serves as a technical consultant during customer interactions as required.

Be yourself at Protolabs Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are an equal opportunity employer, and we are committed to building a diverse team that feels they are valued in the workplace. So do you feel you do not meet every single requirement but still intrigued? We encourage you to still apply! You can help make our company even better. We do not discriminate based on race, color, national origin, sexual orientation, gender, age, mental or physical ability, or any way you represent yourself. We strongly believe diversity makes for more successful teams. Why Protolabs? We are the leaders in digital manufacturing. We hire doers, makers, and creative thinkers who tackle our roles with an entrepreneurial spirit. Our culture is centered around meaningful work that brings new and innovative products to market at unprecedented speeds. We are a diverse team that comes from all walks of life and take pride in our team who is smart, genuine, humble, and passionate about what we do. It's our people who fuel our creativity and make our culture feel like home. This is a remote role based out of IL, MN, NC, or NH. The Mechanical Sales Engineer effectively evaluates product specifications for moderately complex customer projects that could include CNC Machining, 3D Printing, or Sheet Metal projects, and provides technical expertise in support of selling and retaining Protolabs' Network services. This position is responsible for thorough review and evaluation of customers' technical drawings, 3D CAD data and RFQ's as required. Provide general review for project Statements of Work and quality requirements, while collaborating with downstream partners for selective coordination with Network manufacturing partners to fulfill product requirements and manage risk. Additionally, the Mechanical Sales Engineer provides direct technical expertise to Sales and external customers and serves as a technical consultant during customer interactions as required.
What you'll do:

• Review and validate quote requests with complex or 'off-platform' specifications to ensure high-quality order intake and determine appropriate outcomes based on manufacturing capabilities within the Protolabs Network.
• Manage risk by ensuring commitments to product fulfillment align with manufacturing capabilities, pricing, and product offerings of the Protolabs Network.
• Deliver Design for Manufacturing feedback and provide innovative solutions for customer projects.
• Serve as a pre-sale and post-sale technical resource on customer calls with Sales and Project Management teams.
• Collaborate with customers and the Sales team to understand and document customer requirements and project scopes of work for custom manufacturing solutions.
• Communicate customer requirements to internal stakeholders and global manufacturing suppliers.
• Provide price estimates for lower-value manufacturing jobs.
• Work with internal organizations such as Engineering, Product, Marketing, Supply Chain, and Customer Success to develop and validate customer solutions in line with Protolabs' capabilities.
• Collaborate with internal teams to implement new Protolabs' offerings and refine existing offerings.
• Provide technical training and ongoing guidance to Sales team while collaborating on sales opportunities.

What it takes:

• BS in Engineering and 3+ years of applicable work experience OR equivalent work experience
• Experience in design, manufacturing, or quality in CNC machining
• Experience in a customer-facing and/or sales support role is preferred
• Proficient at reading technical drawings and knowledge of common materials and processes used in different manufacturing technologies.
• Proficient understanding of Geometric Dimensioning and Tolerancing (GD&T) to ensure accurate manufacturing specifications
• Direct experience in CNC machining including manufacturability analysis, machining strategy, surface finishing, and limitations of the technology
• Working knowledge of 3D Printing (FDM, SLS, MJF, SLA, Polyjet) and Sheet Metal fabrication.
• Working knowledge of CAD/CAM for part design and production

What's in it for you?

• We offer a competitive total compensation package
• In addition, we offer competitive benefits including but not limited to:
• Health Insurance: Traditional OR High Deductible plan
• Flexible Spending Accounts
• Health Savings Account (including employer contributions)
• Dental and Vision
• Basic and Supplemental Life Insurance
• Short-Term and Long-Term Disability
• Paid caregiver leave
• You will receive PTO + Holiday Pay + Volunteer Hours
• 401k with company match and immediate vest
• Employee Stock Purchase Program with a 15% discount
• And More!

Protolabs offers a competitive total rewards package, and compensation mix vary based on position, such as base wage, as well as other earnings including incentives and commissions. Actual pay offered will vary depending on multiple factors which may include, without limitation, job function, work experience, specialized skills, training, education, and certifications. Proto Labs maintains ITAR-compliant operations in all of our United States based facilities. Due to ITAR regulations, this role is only open to U.S. Citizens, lawful permanent residents (green card holders) or foreign nationals granted refugee or asylee status. Individuals with temporary visas (e.g. E, F-1, H-1, H-2, L, B, J, TN or OPT) are not eligible for hire in this role. Proto Labs, Inc. is an Equal Opportunity Employer Physical Demands: While performing the essential duties of this job, the employee is regularly required to sit; use a computer keyboard, monitor and mouse, telephone and printer; reach with hands, and arms, talk, see and hear. The employee is occasionally required to stand, walk, stoop or kneel and must occasionally lift and/or move up to 25 pounds. Work Environment: Indoors (A/C); nonsmoking; the majority of this job function is performed in an office setting requiring normal safety precautions. However, there may be job duties that require the employee to spend time in the manufacturing areas exposed to machinery and noise; eye protection occasionally required. Occasionally works in outside weather conditions. Occasionally works near moving mechanical parts and in high, precarious places and is occasionally exposed to wet and/or humid conditions, fumes or airborne particles, toxic or caustic chemicals, risk of electrical shock and vibration. The noise level in the work environment is usually quiet to moderate.

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