MECHANIC TECHNICIAN ADVISOR

Carter Machinery; Sterling (VA); On-site; USD 70,000 - 100,000; Full time

Job summary

Carter Machinery, the authorized Caterpillar dealer, is hiring a Mechanic Technician Advisor in Sterling, VA. This role involves completing service assignments, providing technical support to technicians, and ensuring customer satisfaction. We're seeking candidates with a minimum of five years of experience in heavy construction equipment, a strong mechanical aptitude, and excellent communication skills.

Benefits

Health, dental, and vision insurance

Paid time off

401(k) matching up to 6%

Life insurance and disability insurance

In-house training programs

Tuition reimbursement

Employee referral bonus

Discounts on cellular services and tools

Qualifications

• Minimum of five years' experience with heavy construction equipment.
• Must be a self-starter able to work with limited supervision.
• Strong written and verbal communication skills required.

Responsibilities

• Completing service assignments and providing technical assistance to other technicians.
• Promoting quality, safety, and customer satisfaction in service.
• Leading and motivating employees while managing time effectively.

Skills

Troubleshooting skills

Customer relations skills

Strong communication skills

Mechanical aptitude

Education

High school diploma or GED

Tools

Microsoft Office products

Job description

2 days ago Be among the first 25 applicants

Carter Machinery

Carter Machinery


Location: Sterling, VA 20166, USA
Category: Service
Posted Date: April 25, 2025
Requisition_Number: MECHA005249
Schedule: Full Time

EOE Statement

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

We are currently offering a $1,500 sign-on bonus for Mechanic Technician Advisor new hires, payable after 90-days of employment.

Carter Machinery Company, the authorized Caterpillar dealer serving Virginia, West Virginia, Maryland, Delaware and Washington D.C. is hiring a Mechanic Technician Advisor in Dulles, Virginia. The Mechanic Technician Advisor is responsible for completing service assignments and providing technical assistance to other technicians in a positive and efficient manner, while promoting the highest level of quality, safety, customer satisfaction and teamwork within the department. Seeking candidates with a minimum of five years’ experience with heavy construction equipment. High school diploma or GED required.

Requirements for the Mechanic Technician Advisor position include:

• Must have good troubleshooting skills.
• Must be able to occasionally operate heavy machinery.
• Excellent customer relations skills.
• Must be a strong communicator with excellent verbal and communication skills.

• Must be able to lead and motivate employees.
• Must be able to establish and maintain effective working relationships and manage time effectively.

• Self-starter able to work with limited supervision.
• Must be able to perform under stress and/or in emergencies.
• Strong mechanical aptitude and expert level troubleshooting skills; able to accurately diagnose and repair equipment.
• Proficient in the use of a computer, Microsoft Office products and service software required in position; able to complete service reports and provide pertinent details for work orders.
• Strong written and verbal communication skills; able to write service reports that accurately document diagnosis and repairs performed. Must prepare required documentation including work orders, parts lists, and time cards in an accurate and timely manner.
• Must be able to work shifts as needed, including days, nights, and/or weekends to meet customer needs.
• Promote a positive customer experience.
• Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way.

Physical requirements must be met for the Mechanic Technician Advisor job, including regularly being required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee is frequently required to sit. The employee must regularly lift and /or move up to 70 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. This job description is not intended to be all-inclusive. Additional duties may be assigned.

Competitive Compensation and Benefits:

• Health, dental and vision insurance.
• Paid time off.
• 401(k), $0.75 to $1.25 match up to 6%.
• Life and disability insurance.
• In-house training instructors/programs.
• Tuition reimbursement.
• Employee referral bonus program.
• Discounts: cellular phone service, computers, tooling, cars and trucks.

Carter Machinery Co. Inc. is an EEO/AA Employer. All qualified individuals – including minorities, females, veterans, and individuals with disabilities, or any other characteristic protected by law – are encouraged to apply.

Carter Machinery is a drug-free workplace.

*Special rules and restrictions may apply to sign-on bonus eligibility for rehires.

PM21

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Machinery Manufacturing

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