Mechanic Component Specialist La Vergne, TN

THOMPSON MACHINERY; La Vergne (TN); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Mechanic – Component Specialist to join their team. This role involves evaluating system conditions and performing repairs on construction equipment. The ideal candidate will have a strong mechanical background, excellent problem-solving skills, and a commitment to customer service. You will work independently while ensuring high-quality repairs and maintaining safety standards. This position offers a competitive salary and a comprehensive benefits package, providing a great opportunity for those looking to advance their careers in a supportive environment.

Benefits

Competitive salaries

Complete benefits package

Qualifications

• Two or more years of hands-on experience with diesel powered equipment.
• High school diploma required; technical training preferred.

Responsibilities

• Evaluate system conditions and perform repairs on equipment components.
• Respond to customer needs in a positive and timely manner.

Skills

Analytical problem-solving skills

Customer service focus

Mechanical knowledge of construction equipment

Ability to work independently

Professionalism and integrity

Education

High school diploma or equivalent

Diesel engine training or military experience

Tools

Basic mechanical hand tools

Job description

Mechanic – Component Specialist – Construction Equipment

JOB PROFILE

The Mechanic – Component Specialist position is responsible for evaluating system conditions by combining experience, troubleshooting, operator information & visual indicators. Performs repairs needed to system component(s) (i.e., Fuel Systems, Drive Train, etc.). This is a skilled technician position working largely independently or with guidance from service mentors. The Mechanic – Component Specialist reports to the Service Shop Manager, and serves customers located in the company service shop.

BASIC REQUIREMENTS

• Diesel engine, construction equipment and/or truck engine training through accredited technical schools or relevant military experience preferred. High school diploma or equivalent required.
• Two or more years of previous hands-on equipment and/or engine experience, diagnostics and troubleshooting experience working diesel powered construction equipment or truck engines.
• Able to work standard five-day work schedules, including daily overtime, and occasional weekend hours as required.
• Must possess a complete set of basic mechanical hand tools, including drives, sockets, and wrenches.
• Must demonstrate professionalism, integrity, adaptability, and a strong customer service focus.
• Demonstrates a sense of urgency and self-initiative, and the personal drive to be successful.
• Demonstrate technical knowledge of construction equipment and/or engine mechanical failures.
• Demonstrated analytical problem-solving skills.
• Possess and maintain a current, valid state driver’s license. CDL may be required for some field positions.

RESPONSIBILITIES

The Mechanic – Component Specialist should be able to read and interpret technical instruction, service and safety manuals, company policies and procedures. Works with mechanical, hydraulic, and electric/electronic schematics and wiring diagrams; and demonstrates proficiency in the use of test equipment. The position is responsible for high quality repair service on equipment and engines, responding to customer needs in a positive, safe, and timely manner, and ensuring maximum value for work performed.

Safety

• Know and follow all Company and customer safety rules, including maintaining a safe, clean, and orderly work area, fully participating in Company accident prevention and safety improvement activities.
• Must have the physical ability to wear Personal Protective Equipment (PPE), including protective glasses, protective gloves, and protective clothing and footwear as required by the job.

Customer Satisfaction

• Respond to all customer requests in a professional and courteous, timely and responsive manner.
• Maintain a clean, professional personal appearance at all times, meeting all Company standards for professionalism.
• Keep the Manager continually apprised to assist in answering customer questions and problems when necessary.

Business

• Supports the organization’s mission, vision, and values by exhibiting the following behaviors: honesty, integrity, and respect while delivering high quality solutions and maintaining a positive attitude and a safe work environment.
• Accepts responsibility for mistakes or problems. Maintains “ownership” of assigned tasks.
• Demonstrate a positive attitude and a high level of personal credibility and integrity with customers, management, and dealership co-workers.
• Must be dependable. Consistently arrives at work on time when scheduled, fully ready to work.
• Maintain company and product confidentiality.
• Attend and participate in all meetings, training, and activities as required.
• Adhere to all Company policies and departmental procedures and rules.
• All other duties as assigned.

Work Conditions

• All locations offer clean, safe working conditions; however, the position may work in situations where hazards may be present. Therefore, a detailed knowledge of equipment and engines is a must as well as a demonstrated proficiency in service and repair of equipment using standard safety procedures.
• Communicate effectively, verbally and in writing.
• Must be honest, reliable, and dependable, and display a positive attitude.
• Must be able to work well under occasional pressure or within work standards and deadlines.
• Must be able to work independently and/or with others in a team environment.
• Able to work standard five-day schedule, including daily overtime and occasional weekend hours as needed.
• Meet all eligibility requirements to drive Company vehicles, including a current, valid driver’s license issued by the resident State, and maintain current motor vehicle liability insurance.

Physical Requirements

• Pass pre-employment background check, physical exam including drug screen, and meet all physical requirements for the position.
• Able to lift up to 50-80 pounds occasionally.

Thompson Machinery offers competitive salaries and a complete benefits package.

Compensation for this position will be commensurate with the candidate’s experience and background.

Thompson Machinery is an equal opportunity employer: Minorities/Women/Veterans/Disabled.