Meat Manager

Hansen's IGA Market; River Falls (AL); On-site; USD 42,000 - 66,000; Full time

Job summary

Hansen’s IGA Market in Black River Falls, WI is seeking a Meat & Seafood Manager to oversee production, associates, and customer satisfaction in the department.

You will lead by example, manage schedules, maintain inventory and quality, and collaborate with store leadership to meet financial goals while delivering best-in-class service.

Qualifications

• Must be a minimum of 18 years of age due to required operation of Meat & Seafood equipment
• Prior experience with food handling and meat cutting preferably in a grocery setting, as well as leadership experience is required
• Ability to successfully lead, coach, train, develop and motivate a team
• Ability to provide clear direction and delegate responsibilities to a team after determining department needs
• Strong understanding of department financials and the ability to manage budgets to meet financial goals
• Strong knowledge of local and state health, sanitation and safety regulations
• Ability to quickly adapt to changing conditions, priorities and circumstances
• Ability to maintain composure, meet deadlines and work effectively under pressure
• Ability to work effectively in a fast‑paced environment
• Excellent communication, organizational and planning skills
• Ability to make independent decisions regarding department needs and priorities
• Strong verbal and written communication skills
• Strong sense of urgency, time management, prioritization and multitasking skills
• Strong sense of team – ability to anticipate the needs of the team
• Strong computer skills, working knowledge in Microsoft Office product suite
• Excellent attention to detail
• Excellent problem‑solving and conflict resolution skills
• Exceptional customer service skills
• Ability to accommodate a fluctuating schedule, including evening, weekend and holiday shifts
• Ability to stand, walk, lift, bend, push/pull for extended periods of time
• Ability to lift up to 100 pounds

Responsibilities

• Serve customers in the Meat & Seafood Department while modeling Hansen’s IGA Market culture and providing “best in class” customer service, which includes, greeting, engaging, delighting and thanking every guest for their business
• Provide consistent, timely and friendly customer service when answering questions, making suggestions and resolving complaints
• Manage all areas of the Meat & Seafood Department, consistently leading by example and applying effective management techniques
• Oversee weekly production scheduled for the Meat & Seafood Department
• Ensure that the Meat & Seafood Department is always full and fresh with the best quality products
• Maintain department conditions, ensuring shelves are stocked, product is rotated, and the department is clean and well organized
• Maintain and update weekly reports (purchasing, sanitation and inventory)
• Order inventory based on reports (shrink, overage, expired, etc.)
• Oversee, manage and train associates; including, but not limited to coaching, performance improvement, recognition, 1:1 meetings and feedback
• Create and maintain schedule, including schedule changes and time‑off requests
• Create attractive Meat & Seafood Department displays, bunkers and end caps based on specific sales for the week; ensure the department is always properly merchandised
• Communicate with Store Manager in regards to department conditions, associate relations, department hiring needs, associate accidents and other concerns as needed
• Achieve budgeted financial goals and ensure profitability through the tracking of costs/sales and the execution of marketing plans, product promotions, product displays and cost control techniques
• Attend store‑level management meetings
• Participate in additional training and leadership activities as directed
• Assist with store promotional sales events and catering events as needed
• Operate, maintain and clean Meat & Seafood equipment including knives, grinder, saw and coolers
• Maintain a clean and safe work environment by adhering to safety/sanitation regulations and procedures
• Assist with all other Meat & Seafood Department duties, including meat cutting, as needed

Job description

Job Details

Job Location: Black River Falls, WI 54615

Position Type: Full Time

Job Shift: Day

Job Description for Meat Manager

The Meat & Seafood Manager will be responsible for modeling and promoting Hansen’s IGA Market culture by consistently providing “best in class” service to our guests. The main responsibility of the Meat & Seafood Manager is to oversee production, associates, customer satisfaction and standards for the Meat & Seafood Department. In addition, the Meat & Seafood Manager plays a critical role in ensuring goals and metrics are consistently met throughout the department. As a part of the Hansen’s IGA Market leadership team, the Meat & Seafood Manager must demonstrate accountability, strong team management skills and hands‑on involvement, both on the floor and with the team.

Duties & Responsibilities

• Serve customers in the Meat & Seafood Department while modeling Hansen’s IGA Market culture and providing “best in class” customer service, which includes, greeting, engaging, delighting and thanking every guest for their business
• Provide consistent, timely and friendly customer service when answering questions, making suggestions and resolving complaints
• Manage all areas of the Meat & Seafood Department, consistently leading by example and applying effective management techniques
• Oversee weekly production scheduled for the Meat & Seafood Department
• Ensure that the Meat & Seafood Department is always full and fresh with the best quality products
• Maintain department conditions, ensuring shelves are stocked, product is rotated, and the department is clean and well organized
• Maintain and update weekly reports (purchasing, sanitation and inventory)
• Order inventory based on reports (shrink, overage, expired, etc.)
• Oversee, manage and train associates; including, but not limited to coaching, performance improvement, recognition, 1:1 meetings and feedback
• Create and maintain schedule, including schedule changes and time‑off requests
• Create attractive Meat & Seafood Department displays, bunkers and end caps based on specific sales for the week; ensure the department is always properly merchandised
• Communicate with Store Manager in regards to department conditions, associate relations, department hiring needs, associate accidents and other concerns as needed
• Achieve budgeted financial goals and ensure profitability through the tracking of costs/sales and the execution of marketing plans, product promotions, product displays and cost control techniques
• Attend store‑level management meetings
• Participate in additional training and leadership activities as directed
• Assist with store promotional sales events and catering events as needed
• Operate, maintain and clean Meat & Seafood equipment including knives, grinder, saw and coolers
• Maintain a clean and safe work environment by adhering to safety/sanitation regulations and procedures
• Assist with all other Meat & Seafood Department duties, including meat cutting, as needed

Qualifications

Required Qualifications for Meat Manager

• Must be a minimum of 18 years of age due to required operation of Meat & Seafood equipment
• Prior experience with food handling and meat cutting preferably in a grocery setting, as well as leadership experience is required
• Ability to successfully lead, coach, train, develop and motivate a team
• Ability to provide clear direction and delegate responsibilities to a team after determining department needs
• Strong understanding of department financials and the ability to manage budgets to meet financial goals
• Strong knowledge of local and state health, sanitation and safety regulations
• Ability to quickly adapt to changing conditions, priorities and circumstances
• Ability to maintain composure, meet deadlines and work effectively under pressure
• Ability to work effectively in a fast‑paced environment
• Excellent communication, organizational and planning skills
• Ability to make independent decisions regarding department needs and priorities
• Strong verbal and written communication skills
• Strong sense of urgency, time management, prioritization and multitasking skills
• Strong sense of team – ability to anticipate the needs of the team
• Strong computer skills, working knowledge in Microsoft Office product suite
• Excellent attention to detail
• Excellent problem‑solving and conflict resolution skills
• Exceptional customer service skills
• Ability to accommodate a fluctuating schedule, including evening, weekend and holiday shifts
• Ability to stand, walk, lift, bend, push/pull for extended periods of time
• Ability to lift up to 100 pounds