MEAT/DEPT LEADER

Kroger; Richmond (AL); On-site; USD 42,000 - 62,000; Full time

Job summary

Kroger in the United States is seeking a Meat Department Supervisor to plan, organize, train and direct department associates, perform production and customer service functions, and help maximize store sales and profits while upholding the company values.

You will develop customer relations through friendliness, manage staff scheduling and performance, supervise price displays, signage, temperature logs, and provide input on budgets and goals, coaching teams toward quality and safety.

Qualifications

• Willing to work weekends and holidays.
• Effective written and oral communication skills.
• Ability to make intelligent decisions quickly.
• Able to tactfully handle stressful situations and leave a positive impression.
• Knowledge of department operations and merchandising.
• Understanding of applicable laws and regulations related to employment practices, safety, and food handling.

Responsibilities

• Plan, organize, train and direct Meat department associates and oversee production and customer service.
• Maintain temperature logs and ensure accurate temperatures for food safety.
• Price, display, and signage management for merchandise.
• Support budget planning, goals and results for the department.
• Provide coaching and performance reviews for meat department staff.
• Promote company initiatives and ensure a harassment-free work environment.
• Assist in hiring, firing, disciplining and evaluating staff.

Skills

Effective communication

People management

Customer service

Conflict resolution

Job description

Plan, organize, train and direct Meat department associates; perform production and customer service functions; maximize store sales and profits. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

• Develop maximum customer relations through friendliness and courtesy and implementation of all company policies. Be alert and assist in store security. Be perceptive and handle customer complaints.
• Keep department temperature logs accurately updated and maintained. Train and follow up with Meat department associates on temperature logs to guarantee accurately recorded temperatures.
• Perform and direct others in pricing and displaying of merchandise. Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise.
• Provide input on department budgets, goals and results.
• Train and develop all Meat department employees, insuring that proper emphasis on customer courtesy and productivity is developed and that the technical skills learned are properly utilized.
• Implement company programs and adhere to company policies and procedures, particularly in the area of maintenance of a work environment free of unlawful harassment or discrimination.
• Make recommendations regarding the hiring, firing, disciplining, demoting, transferring and evaluating of all meat department associates.
• Demonstrate the ability and desire to promote, communicate and implement company initiatives and process improvements to direct reports in a positive manner.
• Demonstrate aptitude to manage people and organize workloads.
• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum

• Willing to work weekends and holidays.
• Effective written and oral communication skills.
• Ability to make intelligent decisions quickly.
• Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers.
• Possess abilities and skills for effective production, merchandising, and customer services related to preparation and sale of products.
• Understanding of all key components of department operations.
• Knowledge of applicable laws and regulations related to employment practices, safety, and food handling.

Desired

• Knowledge of applicable laws and regulations related to employment practices, safety, food handling.
• Meat work experience or similar experience in food preparation.
• Past work record reflects dependability and integrity.