MEAT/DEPT LEADER

Kroger Family of Companies; Monroe (WI); On-site; USD 45,000 - 65,000; Full time

Job summary

Kroger Family of Companies in Monroe, WI is seeking a Meat Department Lead to plan, organize, train, and direct associates, while ensuring top-notch customer service and safety. You will oversee temperature logs, pricing, signage, and merchandise rotation; manage budgets and meet department goals; mentor staff and implement company initiatives.

This role requires weekend availability, strong communication, decisive problem solving, and a commitment to honest, respectful service in a fast-paced

Qualifications

• Weekend and holiday work required.
• Strong written and oral communication.
• Ability to make quick, informed decisions.
• Calmly handle stressful situations and maintain a positive impression.
• Proficient in production, merchandising, and customer service for meat products.
• Knowledge of department operations and safety policies.

Responsibilities

• Plan and direct Meat department activities to maximize sales and profits.
• Maintain temperature logs and train staff on compliance.
• Price and display merchandise with proper signage and rotation.
• Contribute to department budgets and goals.
• Train and develop Meat department staff; conduct performance reviews.
• Enforce policies to maintain harassment- and discrimination-free workplace.
• Hire, fire, transfer, and evaluate meat department associates.
• Promote company initiatives and process improvements to the team.
• Manage workloads and resolve customer issues cooperatively.
• Provide support to minors, individuals with special needs, and older adults.
• Perform essential functions with or without accommodation.

Skills

People leadership

Customer service

Communication skills

Stress management

Decision making

Job description

Plan, organize, train and direct Meat department associates; perform production and customer service functions; maximize store sales and profits. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

• Develop maximum customer relations through friendliness and courtesy and implementation of all company policies. Be alert and assist in store security. Be perceptive and handle customer complaints.

• Keep department temperature logs accurately updated and maintained. Train and follow up with Meat department associates on temperature logs to guarantee accurately recorded temperatures.

• Perform and direct others in pricing and displaying of merchandise. Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise.

• Provide input on department budgets, goals and results.

• Train and develop all Meat department employees, insuring that proper emphasis on customer courtesy and productivity is developed and that the technical skills learned are properly utilized.

• Implement company programs and adhere to company policies and procedures, particularly in the area of maintenance of a work environment free of unlawful harassment or discrimination.

• Make recommendations regarding the hiring, firing, disciplining, demoting, transferring and evaluating of all meat department associates.

• Demonstrate the ability and desire to promote, communicate and implement company initiatives and process improvements to direct reports in a positive manner.

• Demonstrate aptitude to manage people and organize workloads.

• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide feedback to direct reports.

• Ability to work cooperatively in high paced and sometimes stressful environment.

• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.

• Ability to act with honesty and integrity regarding customer and business information.

• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.

• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.

• Ability to work cooperatively in high paced and sometimes stressful environment.

• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.

• Ability to act with honesty and integrity regarding customer and business information.

• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.

• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.

• Must be able to perform the essential functions of this position with or without reasonable accommodation.

QUALIFICATIONS Minimum

• Willing to work weekends and holidays.

• Effective written and oral communication skills.

• Ability to make intelligent decisions quickly.

• Able to tactfully and calmly handle stressful situations and make a positive impression on associates and customers.

• Possess abilities and skills for effective production, merchandising, and customer services related to preparation and sale of products.

• Understanding of all key components of department operations.

• Knowledge of applicable laws and regulations related to employment practices, safety, and food handling.

Desired

• Knowledge of applicable laws and regulations related to employment practices, safety, food handling.

• Meat work experience or similar experience in food preparation.

• Past work record reflects dependability and integrity.