Meat Department Specialist - Customer Service & Quality

Kroger; Charleston (WV); On-site; USD 26,000 - 36,000; Full time

Job summary

Kroger in Charleston, West Virginia is hiring for a Meat department role focused on customer service, stock duties, and general clean-up. You will work with our values of respect, honesty, integrity, diversity, inclusion and safety.

The position involves greeting customers, stocking, temperature checks, keeping areas clean, operating the cash register, and collaborating with team members in a fast-paced environment.

Qualifications

• Willing to work weekends and holidays.
• Good written and verbal communication with customers and associates.
• Able to read shelf tags, signs, product labels, training materials, and bulletins.
• Ability to multi-task, set priorities, present information in a professional manner and work with all levels of the organization.
• Personal initiative and follow through to completion.
• Ability to work as part of a team in a fast-paced environment.
• Must be able to work with various cleaning solutions, safely use sharp tools, and carefully operate all production equipment.

Responsibilities

• Wait on customers and counter promptly and cheerfully.
• Be prompt, tactful, calm, courteous, and professional in all interactions.
• Must be able to communicate with customers and associates.
• Make clean, neat, and friendly impression on customers.
• Unload and store merchandise, prepare and display foods in accordance with company standards, recipes, and policies.
• Perform required temperature monitoring.
• Monitor product quality; make sure it is always fresh and safe.
• Keep sales areas, backrooms, and coolers clean and well organized.
• Keep floors clean, safe, and free from clutter.
• Wash and sanitize cookware and utensils in accordance with company and Health Department policies and procedures.
• Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise.
• Maintain equipment and facilities properly and safely in accordance with company policies and procedures.
• Adhere to company policies and procedures, as well as State and Federal laws.
• Operate cash register in accordance with company procedures, as applicable.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Skills

Customer service

Communication

Reading shelf tags

Multitasking

Teamwork

Safety awareness

Following directions

Honesty and integrity

Problem solving

Attention to minors interactions

Job description

Kroger in Charleston, West Virginia is hiring for a Meat department role focused on customer service, stock duties, and general clean-up. You will work with our values of respect, honesty, integrity, diversity, inclusion and safety.

The position involves greeting customers, stocking, temperature checks, keeping areas clean, operating the cash register, and collaborating with team members in a fast-paced environment.