Meat Department Specialist — Customer Service

Kroger Family of Companies; Redondo Beach (CA); On-site; USD 23,000 - 33,000; Full time

Job summary

Kroger Family of Companies is seeking a team member for the Meat department to assist with clean-up, stock work, and customer service. The role emphasizes safety, quality, and respectful interactions with customers and colleagues.

In this position you will greet customers, help with merchandise display, monitor temperatures, and maintain clean, organized spaces. You will also operate the cash register and work in a fast-paced environment while upholding company policies and health regulations.

Qualifications

• Provides courteous customer service and communicates effectively with customers and associates.
• Reads shelf tags, signs, product labels, training materials, and bulletins.
• Ability to multitask, set priorities and work with all levels of the organization.
• Shows personal initiative and follows through to completion.
• Works as part of a team in a fast-paced environment.
• Safely uses cleaning solutions and operates production equipment with care.

Responsibilities

• Wait on customers and greet them with good quality food.
• Be prompt, tactful, calm, courteous, and professional in all interactions.
• Must be able to communicate with customers and associates.
• Make clean, neat, and friendly impression on customers.
• Unload and store merchandise, prepare and display foods in accordance with company standards, recipes, and policies.
• Perform required temperature monitoring.
• Monitor product quality; make sure it is always fresh and safe.
• Keep sales areas, backrooms, and coolers clean and well organized.
• Keep floors clean, safe, and free from clutter.
• Wash and sanitize cookware and utensils in accordance with company and Health Department policies and procedures.
• Maintain proper signage, product rotation, freshness, quantity, quality and proper space allocation for merchandise.
• Maintain equipment and facilities properly and safely in accordance with company policies and procedures.
• Adhere to company policies and procedures, as well as State and Federal laws.
• Operate cash register in accordance with company procedures, as applicable.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Skills

Customer service

Communication

Teamwork

Multitasking

Safety awareness

Reading shelf tags

Job description

Kroger Family of Companies is seeking a team member for the Meat department to assist with clean-up, stock work, and customer service. The role emphasizes safety, quality, and respectful interactions with customers and colleagues.

In this position you will greet customers, help with merchandise display, monitor temperatures, and maintain clean, organized spaces. You will also operate the cash register and work in a fast-paced environment while upholding company policies and health regulations.