Meat Department Customer Service Specialist

Kroger Co.

Frankfort (IL)

On-site

USD 27,000 - 38,000

Full time

3 days ago
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Benefits offered by this job

Healthcare coverage
Paid time off
Tuition reimbursement
Employee discounts
Career growth opportunities

Job summary

The Kroger Co. is hiring for a Meat department associate to perform general clean-up, stock work, and exceptional customer service. You will greet customers, handle merchandise, prep and display foods, and ensure safety and freshness across sales floors and backrooms.

Responsibilities include temperature monitoring, proper signage, orderly displays, and professional interaction with customers and teammates. The role emphasizes honesty, integrity, safety, and adherence to company policies.

Qualifications

  • Must demonstrate effective written and verbal communication skills that engage customers and associates.
  • Ability to read shelf tags, signs, product labels, training materials, and bulletins.
  • Ability to multi-task, set priorities, present information professionally, and work with all levels of the organization.
  • Past work record reflecting dependability and integrity.

Responsibilities

  • Wait on customers and greet them with good quality food.
  • Be prompt, tactful, calm, courteous, and professional in all interactions.
  • Communicate effectively with customers and associates.
  • Make clean, neat, and friendly impression on customers.
  • Unload and store merchandise; prepare and display foods per company standards.
  • Perform temperature monitoring and ensure product quality is fresh and safe.
  • Keep sales areas, backrooms, and coolers clean and well organized.
  • Maintain floors clean and free from clutter; wash and sanitize cookware and utensils as required.
  • Ensure proper signage, product rotation, freshness, quantity, and space for merchandise.
  • Operate cash register per company procedures.
  • Adhere to company policies, procedures, and state/federal laws.
  • Ability to work cooperatively in high-paced and sometimes stressful environments.
  • Ability to manage conflict in a professional and cooperative manner.
  • Provide support and assistance through interaction with diverse customer groups.

Skills

Customer service
Communication
Food safety
Teamwork
Multi-tasking
Attention to detail

Job description

The Kroger Co. is hiring for a Meat department associate to perform general clean-up, stock work, and exceptional customer service. You will greet customers, handle merchandise, prep and display foods, and ensure safety and freshness across sales floors and backrooms.

Responsibilities include temperature monitoring, proper signage, orderly displays, and professional interaction with customers and teammates. The role emphasizes honesty, integrity, safety, and adherence to company policies.

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