Meat Clerk

Hometown-Grocers,-Inc.; Algoma (WI); On-site; USD 17,000 - 22,000; Part time

Job summary

Hometown-Grocers,-Inc. is seeking a Meat Clerk to support the meat counter and assist guests with purchases, knowledge, and service excellence. This hourly, part-time role reports to the Meat Manager and focuses on accurate product handling, safety and guest satisfaction.

You will rotate stock, manage temperatures, greet customers, take requests, and maintain clean work areas while adhering to company policies and quality standards.

Qualifications

• Ability to deal tactfully and effectively with customers and all personnel.
• Good oral and written communication skills and the ability to handle a diverse crew in a highly stressful environment.
• Complete understanding of all safety requirements and company safety policies.
• Knowledge of equipment/procedures: slicers, proper lifting techniques, trash compactor, baler.

Responsibilities

• Provides customer service to guests.
• Assist guests with finding items they are looking for on or off the sales floor.
• Takes orders and other special requests.
• Answers the telephone and assists callers using proper phone etiquette.
• Addresses guest concerns and resolves issues; bring concern to Meat Manager if needed.
• Watches over service case; quality control; rotate products using FIFO.
• Garnish products; ensure signs, prices and cleanliness are maintained.
• Inventory and temperatures; maintain food safety logs.
• Regular attendance and finding a replacement for absences.
• Other duties as assigned.

Skills

Customer service

Communication skills

Safety compliance

Retail food knowledge

Decision making

Tools

Slicers

Lifting techniques

Trash compactor

Baler

Job description

Job Summary

Job Title: Meat Clerk

FLSA Status: Hourly

Reports To: Meat Manager

Responsible for working closely with all meat counter associates in an effort to ensure all company policies and procedures are being followed, department goals are being obtained, and associates' needs are being met.

Whether our guests are meal prepping, tailgating in a snowy December, hosting their summer BBQ, or prepping their Holiday ham, our Meat & Seafood Associates are their resource and expert providing exceptional service coupled with tips & tricks to ensure no matter the cut of meat, our guests feel confident to season & cook it perfectly.

Job Description

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provides customer service to guests
• Assist guests with finding items they are looking for on or off the sales floor
• Takes orders and other special requests
• Answers the telephone and assists callers using proper phone etiquette
• Addresses guest concerns and resolves issues when a guest is not satisfied with the service or product received, if in need further assistance, bring concern to Meat Manager
• Watches over service case
• Quality control
• Makes sure products are rotated, using first in first out method
• Garnish product
• Makes sure case and everything around it is clean and tidy; no messes or spills
• Be sure to have “New Item” signs and change out signs if things are on sale to the correct price
• Inventory and Temperatures
• Take temperatures of everything regularly
• Fill cupboards with containers, lids, spoons, tags, etc.
• Required to maintain food safety logs.
• Ensure all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm.
• Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences
• Other duties as assigned

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to deal tactfully and effectively with customers and all personnel
• Good oral and written communication skills and the ability to handle a diverse crew in a highly stressful environment
• Complete understanding of all safety requirements and company safety policies
• Must possess the ability to apply on-the-job safety training to recognize and react to possible safety hazards on store premises. Also requires proper training and knowledge of the following equipment/procedures: slicers, proper lifting techniques, trash compactor, baler
• Knowledge of the retail food business, thorough knowledge of perishable department operations, merchandising skills, and must be able to make timely and effective decisions

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands and work environment described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Lifting up to 50 pounds on an occasional basis
• Full range of upper body motion
• Must be able to work at a fast pace
• May be exposed to extreme temperatures

WORK SCHEDULE

The Meat Clerk is an hourly part-time position