Measure Technician - windows and doors

Pella Corporation; Port Reading (NJ); On-site; USD 43,000 - 51,000; Full time

Benefits offered by this job

Healthcare

Life Insurance

Disability Insurance

Paid Vacation

Sick/PTO

Holidays

401(k) 4% Match

Employee Assistance Program

Tuition Assistance

Employee Discount

Job summary

Pella Corporation's NJ branch in Somerset County seeks a Measure Technician, also called an Order Verification Specialist. This full-time onsite role supports our central region, gathering accurate job site and product requirements, and communicating installation steps to homeowners to set expectations.

Responsibilities include completing the order verification process for replacement orders, for both in-person and virtual interactions, and assisting with installation recovery as needed.

Qualifications

• Order verification experience preferred.
• Strong communication with homeowners.
• Ability to work onsite in a home-improvement setting.

Responsibilities

• Gather correct job site and product requirements for each order.
• Clearly communicate installation processes to set homeowner expectations.
• Complete order verification for replacement orders (virtual or in person).
• Assist with installation recovery work and strive for 100% customer satisfaction.

Skills

Order verification

Customer service

Communication

Time management

Job description

The NJ Pella branch is seeking a Measure Technician also known as an Order Verification Specialist. This position will mainly support our central region in the Somerset County and surrounding areas. The Measure Technician will be charged with the timely completion of the order verification process, (virtual and in person), for each replacement order in his/her assigned area of responsibility. The primary function of this position is to gather correct job site and product requirements and clearly communicate installation processes to set realistic expectations with our homeowner customers. This position may also assist with installation recovery work as needed. Continually strive for 100% “Very Satisfied” customers. This is a full-time onsite role with a traditional weekday work schedule Monday - Friday 8am-4:30pm.

Pella Family of Brands offers the following benefits:

• Company sponsored benefits that include healthcare, dental, and vision plans
• Company paid life insurance
• Company paid short/long term disability insurance
• Paid vacation
• Paid sick and personal days
• 9 paid holidays
• Generous 401(k) plan with 4% company match
• Employee assistance program
• Tuition assistance
• Employee discount

The target pay range for this role is $31 - $37/hr., with eligibility to receive other supplemental earnings such as over-time.Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, experience, specific work geography, as well as internal equity and alignment with market data.