Meals Program Coordinator

Episcopal Community Services (ECS); San Francisco (CA); On-site; USD 65,000 - 75,000; Full time

Job summary

Episcopal Community Services (ECS) seeks a Healthy Aging Program Coordinator to oversee the DAS-funded meals program, serving over 6,000 meals monthly at Canon Kip Senior Center, 1064/66 Mission, and The Granada Hotel in San Francisco.

This fully onsite, client-facing role requires in-person service delivery, data collection, survey coordination, and collaboration with the Directors to reduce waste and ensure QA across sites. A Bachelor’s degree and 1 year in coordination are preferred.

Qualifications

• Bachelor’s degree preferred and relevant work experience.
• At least 1 year in program coordination or related field.
• Experience with populations experiencing homelessness preferred.
• Strong written and verbal communication.
• Ability to learn new applications quickly.

Responsibilities

• Coordinate administrative and educational aspects of the DAS-funded meals program at three sites.
• Collect daily meal recording data from all sites.
• Ensure accurate meal recording and proper lunch service protocols; gather consumer feedback.
• Facilitate distribution and collection of the annual consumer survey.
• Work with directors to identify and reduce waste.
• Coordinate collection of monetary contributions according to program rules.
• Support site data entries for intakes, annual assessments, and quarterly recertifications.
• Assist third‑party organizations to facilitate nutritional education sessions.
• Act as liaison between ECS kitchen and sites for QA.
• Ensure required signage at all sites.
• Attend staff and community meetings as needed.

Skills

Program coordination

Communication skills

Interpersonal skills

Data entry

Technology proficiency

Education

Bachelor's degree preferred

Tools

Microsoft Office

Database systems

Job description

At Episcopal Community Services (ECS), employees work with participants who may be experiencing homelessness, behavioral health conditions, substance use challenges, and other difficult life circumstances. While this work is meaningful and mission-driven, it can at times be stressful, demanding, or unpredictable. Employees are expected to exercise sound judgment, remain aware of their surroundings, follow established safety, communication, and de-escalation procedures, participate in all required trainings, and promptly report incidents, threats, injuries, or unsafe conditions, in accordance with ECS policies and procedures.

This position is a fully onsite, client-facing role that requires in-person interaction and direct service delivery to participants at ECS program locations. Due to the essential nature of the duties and the need for consistent in-person engagement with clients, remote work or work-from-home arrangements are not available for this position.

SUMMARY OF DUTIES AND RESPONSIBILITIES:

The Healthy Aging Program Coordinator will oversee the DAS-funded meal programs, currently serving over 6000 meals each month at three ECS sites; Canon Kip Senior Center, 1064/66 Mission, and The Granada Hotel.

PRIMARY DUTIES AND RESPONSIBILITIES:

1. Responsible for coordination of administrative and educational aspects of the DAS-funded meals program at three sites.
2. Collect all daily meal recording data from all sites, assuring accurate and timely information.
3. Provide accurate meal recording, assurance of proper lunch service protocols, and garner feedback from consumers.
4. Facilitate the distribution and collection of the annual consumer survey at all sites.
5. Work with Director of Healthy Aging and Director of CHEFs to identify and reduce areas of waste.
6. Coordinate the collection of all monetary contributions at each site according to the program’s strict requirements.
7. Support all sites with database entries of new intakes, annual assessment renewals, and quarterly recertifications.
8. Assist third-party organizations to facilitate nutritional education sessions at three sites, selecting appropriate topics and collecting accurate attendance
9. Act as a liaison between the ECS kitchen and individual site needs for optimal quality assurance.
10. Ensure all required signage is posted at all sites.
11. Attend staff and community meetings as needed.

REQUIREMENTS:

• Bachelor’s degree preferred
• At least 1 year experience in program coordination, project management or a related field is required
• Some experience working with people experiencing homelessness is preferred
• Collaborative work style, demonstrating initiative and flexibility
• Excellent written, verbal and interpersonal communication skills
• Computer and technology proficiency is required, with the ability to learn new applications quickly
• Commitment to ECS’s mission and to its organizational values
• Must be able to lift at least 10 pounds

OTHER:

Must secure annual TB test. Must be finger “imaged”. All offers are contingent on successful passing this background check. Will honor and abide by rules of confidentiality. Office space will be shared and will function as a group room when not in use as an office.