Meal Order Desk Associate

DO & CO AG; Hempfield Township (Westmoreland County); On-site; USD 32,000 - 34,000; Full time

Benefits offered by this job

401K

Medical benefits (medical, dental, and

Daily complimentary meals

Job summary

DO & CO AG in New York is seeking a dynamic Meal Orders Desk Associate to coordinate and document airline meal orders in a fast-paced, hospitality-driven environment.

You will liaise with airline stations, production teams and other departments, maintain accurate records, support daily planning, and ensure food safety standards while handling varying shifts. Daily meals, 401K, and growth opportunities are part of the offering.

Qualifications

• Minimum one year of experience in an administrative, operations, or logistics-related role.
• High School Diploma or equivalent required.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Experience with ERP systems; knowledge of MS Navision, AirVision, and SITA is a plus.
• Strong communication, organizational, and coordination skills.
• Ability to multitask and meet strict deadlines in a fast-paced environment.

Responsibilities

• Maintain professional communication across departments and distribute airline catering operational information as needed.
• Coordinate with airline stations regarding flight schedules, passenger counts, and meal orders.
• Provide accurate production and flight data to operational and production teams.
• Generate and distribute production forecasts, delivery plans, and operational reports.
• Maintain and update airline passenger information within company systems.
• Support daily production planning for fresh, high-quality food items.
• Communicate and coordinate operational tasks with multiple departments.
• Attend meetings with production and operational teams to support planning and problem-solving initiatives.
• Ensure compliance with food safety and hygiene standards.
• Perform additional duties as assigned.

Skills

Communication skills

Organizational skills

Coordination skills

Multitasking

Customer service

Education

High School Diploma or equivalent

Tools

MS Navision

AirVision

SITA

Microsoft Office (Word, Excel, Outlook)

Job description

We have an incredible opportunity for a dynamic, high energy, and detailed orientated Meal Orders Desk Associate to join our team in our New York.

About DO & CO

We have a passion for hospitality culinary delights on every elevated floor and in the sky. With our three business segments, Airline Catering, International Event Catering, Restaurants, Lounges & Hotels, we offer gourmet entertainment all over the world. We operate in 33 locations, 12 countries and 3 Continents, maintaining the highest standard of quality in both our products and services. We refine the classics, develop the unknown and grow constantly – sometimes beyond our own expectations.

Responsibilities

• Maintain professional communication across departments and distribute airline catering operational information as needed
• Coordinate with airline stations regarding flight schedules, passenger counts, and meal orders
• Provide accurate production and flight data to operational and production teams
• Generate and distribute production forecasts, delivery plans, and operational reports
• Maintain and update airline passenger information within company systems
• Support daily production planning for fresh, high-quality food items
• Communicate and coordinate operational tasks with multiple departments
• Attend meetings with production and operational teams to support planning and problem-solving initiatives
• Ensure compliance with food safety and hygiene standards
• Perform additional duties as assigned

Qualifications

• Minimum one (1) year of experience in an administrative, operations, or logistics-related role
• High School Diploma or equivalent required
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Experience with ERP systems; knowledge of MS Navision, AirVision, and SITA is a plus
• Strong communication, organizational, and coordination skills
• Ability to multitask and meet strict deadlines in a fast-paced environment
• Analytical mindset with strong attention to detail and customer service
• Self-motivated, proactive, and solution-oriented
• Ability to work independently and collaboratively within a team environment
• Flexibility to work varying shifts, including nights, weekends, and holidays
• Ability to stand for extended periods and work in varying temperature environments

What We Offer

• Pay range: $23.00 - $25.00 hourly
• Daily Complimentary Meals (Breakfast, Lunch and Dinner)
• FT employees are eligible for 401K and medical benefits: medical, dental, and vision
• An organization dedicated to fostering innovation; in pursuit of cultivating creativity, embracing new ideas and leveraging our impeccable standard for hospitality
• Genuine career development opportunities, both nationally and internationally
• The chance to collaborate and represent a leading force in the luxury global gourmet entertainment industry by attending world-class events

Diversity & Inclusion Statement

DO & CO provides equal employment opportunities. Applicants will be considered for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other protected characteristic.