ME Room/Customer Service Tech

University of North Carolina at Chapel Hill; North Carolina; On-site; USD 30,000 - 38,000; Full time

Job summary

The University of North Carolina at Chapel Hill is seeking three temporary Bldg & Env Services Technicians to perform cleaning tasks and support customer service operations. This role requires physical ability and adherence to cleaning standards within a vibrant college environment, contributing to facility maintenance and public service.

Benefits

Professional training opportunities

Retail and restaurant discounts

Savings on local child care

Special rates for performing arts events

Qualifications

• Some knowledge of cleaning procedures.
• Ability to follow instructions and perform medium to heavy physical work.

Responsibilities

• Performs daily routine cleaning of campus buildings.
• Screens and processes requests into the work management system.

Skills

Cleaning Procedures

Physical Work

Customer Service

Education

Equivalent Combination of Training and Experience

Job description

Please see Special Instructions for more details.

This recruitment is for three (3) Bldg & Env Services Technician - Temporary
positions ( 20015623, 20032275, 20034126) . By applying, you will be considered for all three (3) positions.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks that include numerous retail and restaurant discounts, savings on local child care centers and special rates for performing arts events.

Primary Purpose of Organizational Unit

Building Services provide full maintenance and repair services for all UNC facilities and ensure the proper operation of those facilities in support of the UNC mission of teaching, research and public service. Building Services supports more than 300 campus buildings with more than 18 million gross square feet of space. The teams that provide quality maintenance, repair and construction services that support the teaching, research, and public service mission of the University include Campus Maintenance, EMCS , Facilities Operations Support, Housing Support, HVAC Systems, Life Safety Services, and the Office of Waste Reduction and Recycling. Facilities Operation Support is a specialized unit within the Building Services Division of Facilities Services. This section is comprised of the Contract Administration, Asset Management, Building Inspections, and the Customer Service Center. The organizational unit delivers a high level of maintenance and support to safeguard human life, property, research, and other critical areas of significant financial and time investments for the entire University campus community including: all residence halls, classrooms facilities, research lab facilities, athletics facilities, medical school facilities, and offices facilities. These areas include, but are not limited to: Contract administration of all building Elevators and hoist way PM and repair services; Contract administration for Pest Control services; Customer Service Center operations for inbound phone and web service requests and work order creation; Facility planning including SPOTS support and electronic cataloguing of O&M manuals; Maintaining building equipment inventory records including asset tagging and updating preventative maintenance inspection data and asset life cycle programs; additionally support all facets of Building Services in their efforts to support the campus community.

Position Summary

Performs daily routine and detail cleaning of campus building interior and exterior areas assigned by supervisor including but not limited to ME rooms, student housing, classrooms, laboratories, entrances, exits, and stairways. Will serve as backup for customer service when needed. This position must screen, triage, and process the requests into the work management system.

Minimum Education and Experience Requirements

Demonstrated possession of the competencies necessary to perform the work. Some knowledge of cleaning procedures, ability to follow instructions and to perform medium to heavy physical work; or an equivalent combination of training and experience. NOTE : Some positions may require special licenses or certification.

Required Qualifications, Competencies, and Experience

Ability to perform routine and repetitive work that may require strenuous and/or sustained physical exertion. Must have the ability to serve as backup for customer service when needed. This position must screen, triage, and process the requests into the work management system.

Preferred Qualifications, Competencies, and Experience

Not Applicable

Special Physical/Mental Requirements

Ability to move objects weighing up to 50 pounds with or without accommodation, and the ability to climb stairs. All duties to be performed with or without reasonable accommodation.

Campus Security Authority Responsibilities

Not Applicable.

Special Instructions

This recruitment is for three (3) Bldg & Env Services Technician – Temporary
positions ( 20015623, 20032275, 20034126) . By applying, you will be considered for all three (3) positions.

Office of Human Resources Contact Information

If you experience any problems accessing the system or have questions about the application process, please contact the Office of Human Resources at [phone] or send an email to [e-mail]

Please note: The Office of Human Resources will not be able to provide specific updates regarding position or application status.

Equal Opportunity Employer Statement

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.

Optional and Required Documents

Required Documents

Curriculum Vitae / Resume

Optional Documents

List of References

Supplemental Questions

Required fields are indicated with an asterisk (*).