MDS Estimator Monday - Friday, 11am - 8pm - Rytech Restoration

Fortify Companies; United States; Remote; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

401k with company match

Paid time off

Job summary

Rytech Restoration, part of Fortify Companies, seeks a detail-oriented Estimator to manage restoration estimating using Xactimate and Symbility. You will track assignments end-to-end, maintain accurate records, and communicate with customers, franchise owners, and insurers to ensure timely, transparent updates.

The role requires 1 year of estimating experience in Cotality/Symbility and Xactimate proficiency, with strong data-entry capabilities and interpersonal skills.

Qualifications

• High school diploma or GED required.
• Minimum 1 year estimating experience in Cotality (CoreLogic) or Symbility.
• Xactimate estimating experience required.
• Comfortable using multiple software systems in a data-entry heavy role.

Responsibilities

• Track mitigation assignments from beginning to end.
• Review and help maintain assignment records for accuracy.
• Communicate claim updates to Rytech customers by phone and data entry.
• Coordinate with Franchise Owners, Operations Managers, Technicians, and insurers to provide exceptional service.
• Record daily activity for Team Lead review.
• Write Mitigation, Fire, Contents, and Rebuild estimates using Xactimate and Symbility.
• Take on additional duties as directed by the Team Lead.

Skills

Interpersonal communication

Analytical skills

Customer service

Time management

Education

High school diploma or GED

Tools

Xactimate

Symbility / CoreLogic

Job description

Behind every claim is someone keeping the details straight. That is you.

Rytech Restoration is a trusted name in residential and light commercial property restoration. Our local teams handle water damage, mold remediation, and property recovery with care and professionalism. As part of Fortify Companies, we are part of a growing family that is redefining property protection, from prevention to restoration, across markets nationwide.

Through our family of companies, including Insurcomm Restoration Group and Rytech Restoration, we deliver coordinated care from prevention to restoration across 100+ markets nationwide, backed by Summit Partners. Our teams, technology, and local expertise come together so property owners and insurers get fewer losses, faster recoveries, and someone they can trust.

ABOUT THE JOB

This role works Monday - Friday, 11am - 8pm EST.

WHAT YOU’LL DO

• Track mitigation assignments from beginning to end.
• Review and help maintain assignment records so the team always has accurate information.
• Communicate claim updates from Rytech Field Technicians to Rytech customers, by phone and through data entry.
• Communicate and correspond with Franchise Owners, Operations Managers, Technicians, and insurance companies to provide exceptional customer service.
• Track and report your daily activity to your Team Lead.
• Write detailed Mitigation, Fire, Contents, and Rebuild estimates using Xactimate and Cotality (formerly CoreLogic)/Symbility.
• Take on other duties and special projects as your Team Lead asks, to support the needs of the team and business.

WHAT YOU BRING

• High school diploma or GED.
• Minimum 1 year of estimating experience in Cotality (formerly CoreLogic) or Symbility, required.
• Xactimate estimating experience, required.
• Comfortable using different software systems in a data entry heavy, desk oriented role.

NICE TO HAVE

• Experience in property restoration, insurance claims, or a related field.
• Familiarity with insurance carrier processes.

SKILLS YOU’LL BRING

• Excellent interpersonal, written, and verbal communication skills.
• Strong analytical skills and superior customer service.
• Ability to work independently and as part of a team.
• Ability to prioritize and deliver results under pressure.

YOU’LL THRIVE HERE IF YOU ARE…

• Organized, even when assignment volume picks up.
• A clear communicator across customers, technicians, and insurance carriers.
• Comfortable switching between multiple software systems throughout the day.
• Steady under pressure and able to juggle several assignments at once.
• A team player who also gets things done independently.

WHAT WE OFFER

• A role with real impact. You are helping people through some of the hardest moments of their lives.
• The stability of a 30 year old company with the energy of a growing national brand.
• Career growth across multiple companies and markets under the Fortify umbrella.
• A team that values plain talk, hard work, and doing right by our customers.
• Full time employees are eligible for our standard benefits package, including health coverage, 401k with company match, and paid time off.
• The chance to be part of something new. We are building the future of property protection, and your voice matters here.

EQUAL OPPORTUNITY EMPLOYER

Rytech Restoration and Fortify Companies are equal opportunity employers committed to creating an inclusive environment for all employees. We celebrate diversity and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. All qualified applicants will receive consideration for employment.