MDM Automation Engineer

Backblaze; United States; Remote; USD 80,000 - 120,000; Full time

Job summary

A cloud storage leader is seeking a talented MDM Automation Engineer to design and implement automation solutions across Apple RMM platforms. This remote position requires strong experience with JAMF, Kandji, and Addigy, as well as a commitment to operational efficiency and security compliance. You will work collaboratively across departments, leading initiatives that enhance device management. Join a vibrant, inclusive team that values diversity and innovation.

Qualifications

• 3+ years of professional software development experience.
• Proven experience with Apple-focused RMM platforms.
• Strong experience working with REST APIs and secure data handling.
• Exceptional communication skills.

Responsibilities

• Develop and maintain scalable integrations between internal systems.
• Build infrastructure-as-code and automation for device provisioning.
• Collaborate with cross-functional teams to gather requirements.
• Stay ahead of macOS/iOS changes and emerging RMM tools.

Skills

Shell scripting

Java backend systems

Apple MDM technologies

REST APIs

DevOps environments

Tools

JAMF

Kandji

Addigy

Docker

Kubernetes

Job description

Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.

Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud - managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.

But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We\'re seeking a Software Developer!

Position Summary:

As a MDM Automation Engineer, you will lead the design and implementation of automation and integration solutions across Apple RMM platforms such as JAMF, Kandji, and Addigy. Supporting enterprise-scale environments, your work will directly impact operational efficiency, security compliance, and device lifecycle management for our MSP clients.

You will be responsible to architect systems, tools, and deliver results — while collaborating closely with Desktop Client Engineering, IT, Security, and Solutions Engineering teams.

What you will do:

• Develop, and maintain scalable integrations between internal systems and Backup clients and RMM platforms (JAMF, Kandji, Addigy) to manage large fleets of Apple devices.
• Build infrastructure-as-code and automation for device provisioning, monitoring, configuration, and patching.
• Lead technical initiatives for improving compliance enforcement, zero-touch deployment, and MDM policy enforcement.
• Own API strategy for RMM integrations — from authentication and orchestration to logging and error handling.
• Collaborate cross-functionally with security, infrastructure, and client-facing teams to gather requirements and deliver robust, reusable software components.
• Ensure operational continuity through clear documentation, monitoring, and scalable code practices.
• Stay ahead of macOS/iOS changes, MDM protocol updates, and emerging RMM tools to maintain strategic advantage.

The Right Fit:

• 3+ years of professional software development experience, including Shell scripting and Java backend systems or equivalent.
• Proven experience managing and integrating with Apple-focused RMM platforms (strong proficiency in at least two: JAMF, Kandji.io, Addigy).
• Deep knowledge of Apple MDM technologies, including device enrollment (ADE), Configuration Profiles, supervised mode, and declarative device management.
• Demonstrated success in enterprise-scale deployments with thousands of Apple devices.
• Strong experience working with REST APIs, service authentication (OAuth, token-based), and secure data handling.
• Comfortable in DevOps environments — source control (Git/GitHub), CI/CD pipelines, containerization (Docker, Kubernetes), and monitoring/logging tools.
• Exceptional communication skills and the ability to own projects from discovery to delivery with minimal oversight.

Also a Plus:

• JAMF 300+ certification, Kandji admin expertise, or Addigy API development experience.
• Experience integrating with ITSM/PSA platforms (e.g., ServiceNow, ConnectWise, Autotask).
• Exposure to infrastructure tools like Terraform, Ansible, or similar.
• Cloud platform experience (Backblaze, AWS, Azure, or GCP) supporting endpoint orchestration or automation.
• Understanding of Zero Trust security models and device posture evaluation.
• Familiarity with compliance frameworks relevant to endpoint management (SOC 2, CIS benchmarks, HIPAA, etc.).
• Understanding of FedRamp or StateRamp programs

We’re looking for someone that is:

• Is passionate about building friendly, easy to use Interfaces and APIs
• Likes to work closely with other engineers, support, and marketing to help customers
• Is comfortable working independently on a mutually agreed upon prioritization queue (we don\'t micromanage, we do make sure tasks are reasonably defined and scoped)
• Is diligent with quality control. Backblaze prides itself on giving our team autonomy to get work done, do the right thing for our customers, and keep a pace that is sustainable over the long run. As such, we expect everyone to check in code that is stable. We also have a small QA team that operates as a secondary check when needed.

Position duration and location: (6-months), Remote

At this point, we hope you\'re feeling excited about the job description you\'re reading. Even if you don\'t meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We\'re eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.

At Backblaze, we value being fair and good to our customers, partners, and employees. That\'s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries, but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.

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