MD Receptionist - Express Care Bees Ferry

Roper St. Francis Healthcare; Charleston (SC); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Incentives

Referral bonuses

403(b) employer contributions

Medical coverage

Dental coverage

Vision coverage

Paid time off

Tuition assistance

Professional development

Job summary

Roper St. Francis Healthcare is seeking a friendly receptionist to support RSF Express Care at Bees Ferry and Johns Island.

You will greet patients, schedule appointments, assist with selecting a primary care clinician, and ensure continuity of care across the clinic team. You will manage prescription requests, referrals, and insurance requirements while accurately posting charges in the Practice Management and EHR systems.

Qualifications

• Education: High School diploma or GED.
• Experience: At least one year in a medical office strongly preferred.
• Knowledge/Skills: Strong patient-centered focus and effective verbal/written communications.

Responsibilities

• Greet, instruct, direct and schedule patients and their families.
• Assist patients with selecting a primary care clinician to ensure continuity of care.
• Handle prescription requests, schedule referrals, and ensure insurance referrals are made as required.
• Answer telephone and route calls; maintain pleasant, professional demeanor.
• Balance charges and payments, post CPT/ICD-9 codes, and prepare daily deposits.

Skills

Medical office experience

Customer service

Multitasking

Communication skills

Education

High School diploma or GED

Job description

Thank you for considering a career at Roper St. Francis Healthcare!

Scheduled Weekly Hours:

36

Work Shift:

Days/Afternoons (United States of America)

Location: This position will float between the Bees Ferry Express Care and the Johns Island Express Care.

Shift: Clinic is open 8am-8pm Sunday to Sunday. Shift will be three 12 hours shifts with rotating weekends.

Job Summary:

Greets, instructs, directs and schedules patients and family members. Work with all patients to schedule appointments that best meet their needs. Assist patients with the selection of a primary care clinician stressing the importance of continuity with a primary care clinician. Receptionist will accurately handle prescription requests, medical chart information, schedule referrals with other physician offices and ensure that insurance referrals are made if required. Answers the telephone and directs calls to the appropriate party. The receptionist must be pleasant at all times, well-groomed and able to multi-task without showing stress to the public. The receptionist should coordinate care with other care team members to provide exceptional patient service. The receptionist is responsible for collecting copayments and deductibles at the time of service and accurately posting CPT and ICD-9 codes and their associated charges and payments in the computer; balancing same with the computer printout at the end of the day and preparing the daily deposit. Receptionist should be proficient with the Practice Management System and the Electronic Health Record system.

Minimum Qualifications:

Education: High School diploma or GED

Experience: At least one year in a medical office strongly preferred.

Licensure/Certification: N/A

Primary Source Verification (if applicable): N/A

Knowledge/Skills: Strong patient-centered focus. Effective verbal and written communications skills. Ability to work as part of a clinical team. Ability to establish and maintain effective working relationships with patients, employees and the public. Ability to organize and manage competing priorities. Ability to problem solve and show good judgment. Skill in greeting patients and answering the telephone in a pleasant and helpful manner. Ability to speak clearly and concisely. Ability to read, understand and follow oral and written instruction. Ability to sort and file materials correctly by alphabetic or numeric systems and ability to key data into medical computer system accurately. Must be able to balance charges and payments to end of day reports.

Other:

Contacts: Physicians, coworkers and patients. Contact involves dealing with sick people and servicing a patient population from birth to end of life.

Work Demands/Environment: Work is performed in reception area. Involves frequent contact with patients. Intermittent standing. Intermittent walking. Intermittent sitting. May require lifting or moving items up to 50 lbs. Intermittent lifting/moving patients. Intermittent use of finger/hand dexterity. Frequent reaching with hands/arms. Corrected hearing and vision to normal range. Exposure to blood, body fluids or tissue. Possible exposure to infectious materials, communicable diseases and/or other conditions common to a healthcare environment. Normal medical office environment. Ability to read and comprehend. May be required to take call and/or work weekends/holidays based on the needs of the department. Interaction with others is constant and interruptive. Potential for long or extended hours and a variable schedule.

Roper St. Francis Healthcare is an equal opportunity employer.

As a Roper St. Francis Healthcare teammate, you’re part of a Misson that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, and short- and long-term disability
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.

Department:

RSF Express Care - Bees Ferry - RSF Urgent Cares

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [e-mail].