Unit Secretary – Cardiac Intermediate Care – Roper Hospital

Roper St. Francis; Charleston (SC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Competitive pay

Bonuses

403(b) plan

Health dental vision

Paid time off

Tuition assistance

Job summary

Roper St. Francis Healthcare in Charleston, SC, seeks a Unit Secretary to provide clerical support on the nursing unit. Working PRN 3pm–11:30pm, you will help keep patient charts organized and assist staff with calls and messages.

You will use Microsoft Word/Excel and EPIC EHR tools, and must communicate calmly in high‑stress situations while delivering courteous patient service. Prior healthcare clerical experience is preferred.

Qualifications

• High School/GED is required.
• Prior healthcare clerical work preferred.
• EPIC EHR experience preferred.
• Spanish language skills preferred.
• Ability to use Microsoft Word and Excel.

Responsibilities

• Assemble and maintain patient charts.
• Answer telephones.
• Manage nurse call system.
• Provide routine information.
• Relay calls and messages as needed.

Skills

Microsoft Word

Microsoft Excel

Multitasking

Verbal communication

Customer service

Calm under pressure

Listening skills

Attention to detail

Technical troubleshooting

Telephone handling

Education

High School/GED

Tools

EPIC EHR

Job description

Shift Hours

PRN (as needed, non-benefited) 3pm – 11:30pm

Summary of Primary Function/General Purpose of Position

Under general supervision, the Unit Secretary provides clerical support to the nursing unit. As a member of the nursing unit, the Unit Secretary conducts themselves to promote an organized and positive culture on the unit.

Essential Job Functions

• Assemble and maintain patient charts
• Answer telephones
• Manages nurse call system
• Provide routine approved information
• Relay calls and messages as needed

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification

None

Education

High School/GED (required)

Work Experience

Prior healthcare clerical work (preferred)

Training

EPIC Electronic Health Record (EHR) (preferred)

Language

Spanish (preferred)

Skills

• Ability to use Microsoft word and excel
• Ability to multi-task
• Strong verbal communication
• Strong customer service skills
• Ability to remain calm in high-stress situations
• Strong listening skills
• Ability to prioritize effectively
• Ability to be proactive in a rapidly changing environment
• Strong problem solving and critical thinking skills
• Effectively manages technology and interprets information
• Ability to troubleshoot technology
• Telephone skills

Working Conditions

Periods of high stress and fluctuating workloads may occur

May be exposed to physical altercations and verbal abuse

May be exposed to adverse weather conditions; cold, hot, dust, wind, etc.

May be exposed to high noise levels and bright lights

May be exposed to limited hazardous substances or body fluids May be exposed to human blood and other potentially infectious materials

May have periods of constant interruptions

General office environment

* Individuals in this position are required to exercise universal precautions, use personal protective equipment and devices, and learn the policies concerning infection control.

Physical Requirements

Lifting/Carrying (0-50 lbs.) 34-66%

Lifting/Carrying (50-100+ lbs.) 1-33%

Push/Pull (0-50 lbs.) 1-33%

Push/Pull (50-100+ lbs.) 1-33%

Stoop/Kneel 34-66%

Crawling 0%

Climbing 0%

Balance 1-33%

Bending 34-66%

Sitting 67-100%

Walking 34-66%

Standing 34-66%

Additional Physical Requirements/Hazards

Manual dexterity (eye/hand coordination)

Perform shift work

Maneuver weight of patients

Hear alarms/telephone/audio recorder

Reach above shoulder

Repetitive arm/hand movements

Finger Dexterity

Color Vision

Acuity – far

Acuity – near

Depth perception

Use of Latex products

Exposure to toxic/caustic/chemicals/detergents

Exposure to moving mechanical parts

Exposure to dust/fumes

Exposure to potential electrical shock

Exposure to high pitched noises

Gaseous risk exposure

Patient Population

Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.

Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient’s status and interprets the appropriate information needed to identify each patient’s requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.

Neonates (0-4 weeks)

Infant (1-12 months)

Pediatrics (1-12 years)

Adolescents (13-17 years)

Adults (18-64 years)

Geriatrics (65 years and older)

What we offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status

Roper St. Francis Healthcare is an equal opportunity employer.

It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a).Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [e-mail]