McTribe Shift Manager

McDonald's; Richmond (KY); Hybrid; USD 17,000 - 25,000; Full time

Benefits offered by this job

Weekly pay or daily pay options

Mobile shift swap application (LifeLEN

Job summary

McTribe in Richmond, KY is seeking a Shift Manager to lead daily restaurant operations, oversee schedules, and promote an exceptional guest experience. The role emphasizes leadership, safety, and profitability while supporting a collaborative team environment.

The position offers flexible shifts across breakfast, lunch, evenings and weekends, with opportunities for training and advancement within a franchisee-owned McDonald’s unit.

Qualifications

• Demonstrates genuine passion for helping others, including customers and team members.
• Strong focus on delivering excellent customer service and support.
• Clear communication and ability to anticipate guest needs.
• Decision-making skills with solutions in a fast-paced setting.

Responsibilities

• Lead the Experience: manage and oversee crew schedules for smooth operations.
• Inspiration and Empower: provide positive leadership to crew and managers.
• Teamwork Matters: supervise food safety and cleanliness to meet standards.
• Proactive Leadership: take initiative on safety, inventory, and profitability.
• Continuous Learning: foster training and development within the restaurant team.
• Results Orientation: motivate staff to achieve high performance.

Skills

Helping and serving others

Customer service focus

Effective communication

Decision making in fast-paced env

Job description

McTribe Shift Manager

Flexible Scheduling and Valued Roles

A position as a Shift Manager in your local McDonald's franchisee-owned restaurant offers flexibility alongside a sense of being appreciated. Whether you are looking for full-time, part-time, or specific shifts such as breakfast, lunch, late nights, or weekends, there is an opportunity available that suits your schedule. We provide a job combination tailored just for you, ensuring your work-life balance is supported.

Perks and Benefits

• Weekly pay or daily pay options
• Mobile shift swap application (LifeLenz)
• Paid sick leave and/or paid time off
• Tuition reimbursement and/or educational assistance
• Eastern Kentucky University Scholarship Opportunities
• McDonald's National Scholarship Opportunities
• Training and advancement opportunities
• Employee discounts
• Free meals and additional discounts
• Monthly Bonus Opportunities
• And much more!

Role Responsibilities

As a Shift Manager, you play a critical part in the daily operations of the restaurant. Your role encompasses several key responsibilities:

• Lead the Experience: Manage and oversee crew schedules to ensure smooth operations.
• Inspiration and Empower: Provide positive leadership to both crew and managers, with a focus on delivering outstanding guest experience.
• Teamwork Matters: Supervise and uphold food safety and cleanliness measures to meet McDonald's standards.
• Proactive Leadership: Take initiative regarding safety, security, inventory management, and profitability.
• Continuous Learning: Foster ongoing training, education, and development within the restaurant team.
• Results Orientation: Motivate and expect high performance from all team members.

Qualifications for Success

To excel as a Shift Manager, you should demonstrate:

• A genuine passion for helping and serving others, including customers and fellow team members
• A strong focus on customer service and support
• Effective communication skills and the ability to anticipate customer needs
• Decision-making skills and the ability to provide solutions in a fast-paced environment

Commitment to Diversity and Equal Opportunity

We are an equal opportunity employer and deeply value diversity within our company. We do not discriminate based on race, religion, color, national origin or ancestry, sex, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability, genetic information, citizenship, or any other characteristic protected by federal or applicable state law. Reasonable accommodations will be provided to individuals with disabilities throughout the job application and interview process, as well as for performing essential job functions and accessing benefits and privileges of employment.

Additional Information

This position is based in a restaurant owned and operated by an independent franchisee, not McDonald's USA. The information provided offers a general overview of what it is like to work in this restaurant. The responsibilities described are not an exhaustive list of all duties, as employees in this role may perform a variety of tasks each day.

McDonald's Corporation and McDonald's USA, LLC (the \"Company\") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact [e-mail] if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at https://news.mcdonalds.com/news-releases/news-release-details/prioritizing-health-safety-and-community-mcdonalds-shares.